1. Service Delivery (Shipping)

• Uncodemy does not ship any physical products.
• All courses, training programs, learning materials, and services are delivered in digital or in-person format.
• Access credentials, course links, or onboarding details are shared via email, WhatsApp, or the registered student portal within 24–48 working hours after successful payment confirmation.
• In case of offline or classroom training, joining instructions are communicated separately after enrollment.

2. Exchange Policy

• Since Uncodemy provides intangible digital services, exchange of services is not applicable.
• Once a learner is enrolled in a specific course or program, it cannot be exchanged for another course, batch, or service.
• Any request for changes will be reviewed at Uncodemy's discretion and is not guaranteed.

3. Delayed or Failed Access

• If a customer does not receive course access or onboarding details within the specified time, they must notify Uncodemy within 48 hours of payment.
• Our support team will resolve access-related issues on priority.

4. Third-Party Tools & Platforms

• Some courses may involve access to third-party tools, platforms, or software.
• Uncodemy is not responsible for delays or issues caused by third-party service providers.

5. Contact Information

For any concerns related to service delivery or access:

• Business Name: Uncodemy Edutech Pvt. Ltd.
• Email: support@uncodemy.com
• Phone: +91 7701928515
• Website: https://uncodemy.com