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Stripe Business Analytics Interview Questions & Answers

Curated interview practice questions with answers. These are practice scenarios, not a verified list of past interview questions.

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01

Write a user story with acceptance criteria for password reset.

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As a customer, I want to reset my password by email so that I can get back into my account. Acceptance criteria: • Reset link expires in 15 minutes • Password rules are shown while typing • A success message appears after reset
02

Should a food-delivery app launch in a new city?

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Check market size (population, online ordering share), competition, restaurant supply, unit economics per order, CAC and payback period. Propose a pilot with clear success metrics.
03

How do you evaluate a marketing campaign's ROI?

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ROI = (incremental profit - campaign cost) / campaign cost. Measure incremental sales using a control group or before-after comparison.
04

Which what-if analysis tools does Excel have?

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Goal Seek (find the input for a target output), Data Tables (see outputs for many inputs) and Scenario Manager (save best, base and worst cases).
05

How do you find duplicate customers?

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SELECT email, COUNT(*) FROM customers GROUP BY email HAVING COUNT(*) > 1;
06

How would you improve a company's low app conversion rate?

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Map the funnel, find the biggest drop-off, check usability and load time, run A/B tests on fixes and track conversion lift.
07

SQL: month-over-month revenue growth.

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WITH m AS (SELECT month, SUM(amount) AS rev FROM orders GROUP BY month) SELECT month, rev, ROUND(100.0 * (rev - LAG(rev) OVER (ORDER BY month)) / LAG(rev) OVER (ORDER BY month), 1) AS mom_pct FROM m;
08

What is a CTE?

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A named temporary result introduced with WITH that makes long queries readable and reusable in the same statement.
09

What is a stakeholder and who are the typical stakeholders in a project?

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Anyone affected by or influencing the project: sponsors, product owners, end users, developers, testers, operations and customers.
10

What is a stakeholder analysis?

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Identifying everyone affected by the project and mapping their influence and interest to decide how to communicate with and involve each group.
11

What is the difference between XLOOKUP and INDEX-MATCH?

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Both look up values flexibly; XLOOKUP is simpler with built-in not-found handling, while INDEX-MATCH works in older Excel versions.
12

What is a traceability matrix?

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A table linking each requirement to design, test cases and delivery status, ensuring nothing is missed and helping assess change impact.
13

How would you estimate the market size for an electric scooter in India?

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Top-down: two-wheeler market x EV share x addressable segment. Bottom-up: target households x adoption rate x price. Compare both for a sanity check.
14

What is a SWOT analysis?

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A framework listing internal Strengths and Weaknesses and external Opportunities and Threats to assess a project or business position.
15

Do a quick SWOT analysis for an ed-tech company.

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Strengths and Weaknesses are internal; Opportunities and Threats are external. Example: S = strong faculty, W = low brand awareness, O = AI upskilling demand, T = free online content.
16

What is a subquery and when would you use it?

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A query nested inside another, used for filtering or calculating values such as customers whose spend is above the average.
17

How do you prioritise requirements?

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Use MoSCoW (Must, Should, Could, Won't), value versus effort scoring or the Kano model, agreed with stakeholders based on business value and risk.
18

How do you calculate monthly revenue growth in SQL?

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Aggregate revenue per month and use LAG(revenue) OVER (ORDER BY month) to compute (revenue - previous) / previous.
19

A food delivery company's orders fell 15%. How do you investigate?

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Check data accuracy, then segment by city, restaurant, time and user type; look at supply, delivery time, pricing, competitors and seasonality before proposing fixes.
20

Build a break-even analysis in Excel.

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Break-even units = Fixed costs ÷ (Price − Variable cost per unit). Add a data table to test different price and volume scenarios.
21

What is the role of a BA in Scrum?

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They help the Product Owner refine the backlog, write stories and acceptance criteria, clarify details with developers and support testing and demos.
22

What is a feasibility study?

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An early assessment of whether a proposed solution is technically, economically, operationally and legally viable before committing budget.
23

How would you price a new subscription product?

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Combine cost-plus, competitor benchmarks and willingness to pay from research, test tiers with experiments and check margin and churn impact.
24

What is a KPI tree?

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It breaks a top metric into drivers: Revenue = Users × Conversion × AOV; Users = New + Returning, and so on. It shows which lever to pull and where a drop came from.
25

How do you create a dashboard in Excel?

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Prepare clean data, build PivotTables and PivotCharts, add KPI cards and slicers, and arrange everything on one sheet with a clear layout.
26

What are acceptance criteria?

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Clear, testable conditions a story must meet to be accepted, often written as Given-When-Then scenarios.
27

How do you manage conflicting requirements from two senior stakeholders?

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Clarify the underlying goals, present data and trade-offs, facilitate a joint session, escalate to the sponsor if needed and document the agreed decision.
28

Agile vs Waterfall?

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Waterfall runs fixed phases one after another with requirements frozen early. Agile delivers in short sprints with continuous feedback, so requirements can change. In Agile, BAs maintain the backlog and user stories.
29

Guesstimate: how many cups of tea are sold in Delhi per day?

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Population about 20 million, adult tea drinkers about 50%, cups bought outside per person around 1 on average. This gives roughly 10 million cups, then adjust for offices and stalls.
30

BRD vs FRD?

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A BRD states what the business needs and why. An FRD details how the system should behave to meet those needs (functional specifications).
31

What is root cause analysis and which techniques do you know?

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Finding the underlying reason for a problem using the 5 Whys, fishbone diagrams or Pareto analysis, then fixing the cause not the symptom.
32

What is a use case diagram?

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A UML diagram showing actors and the actions (use cases) they perform with the system, giving a quick view of scope.
33

What is Power Pivot?

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An Excel add-in for building data models with relationships and DAX measures over millions of rows, beyond normal worksheet limits.
34

Guesstimate: how many pizzas are sold in Mumbai on a weekend?

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About 20 million people, roughly 10% order pizza on a weekend, about 1 pizza per 2 people in an order. This gives roughly 1 million pizzas, adjusted for outlets and delivery capacity.
35

How do you compute CAGR in Excel?

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CAGR = (End value / Start value)^(1/years) - 1, entered as =(B2/A2)^(1/n)-1.
36

What is a user story and what makes it good?

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A short requirement written as 'As a user, I want X so that Y', backed by acceptance criteria. Good stories follow INVEST: independent, negotiable, valuable, estimable, small and testable.
37

How do you protect a worksheet or workbook?

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Review > Protect Sheet or Workbook with a password, lock cells, hide formulas and allow only selected cells to be edited.
38

What is sensitivity analysis?

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Testing how changes in key inputs such as price or volume affect the output, in Excel using data tables or scenario manager.
39

A bank wants to reduce customer churn. What would you do?

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Define churn, analyse who leaves and why, segment customers, find drivers through data and surveys, design retention offers and measure uplift with a control group.
40

XLOOKUP vs VLOOKUP?

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XLOOKUP can look left or right, uses exact match by default, returns a custom value if nothing is found and doesn't break when columns move. VLOOKUP only looks right and needs a column number.
41

What does GROUP BY do and how is HAVING different from WHERE?

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GROUP BY aggregates rows by column; WHERE filters before grouping and HAVING filters after, using aggregate conditions.
42

Revenue grew but profit fell. Why could that happen?

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Look at the cost side: heavier discounts, higher CAC, logistics costs, product mix shifting to low-margin items, one-time expenses or pricing changes. Break contribution margin down by segment.
43

What is a break-even point?

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The sales volume where total revenue equals total cost. It equals fixed cost divided by contribution margin per unit.
44

What does a Business Analyst do?

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A BA bridges business and technology: gathers requirements, analyses data and processes, documents BRD/FRD and makes sure the final solution actually solves the business problem.
45

How do you find the top 5 customers by revenue?

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SELECT customer_id, SUM(amount) AS revenue FROM orders GROUP BY customer_id ORDER BY revenue DESC LIMIT 5;
46

What is a Minimum Viable Product (MVP)?

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The smallest version of a product with enough features to deliver value and gather real user feedback before investing more.
47

How do you approach a guesstimate question?

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Clarify the scope, break the problem into logical parts, state assumptions with round numbers, compute step by step and sanity-check the answer.
48

What is a data table in Excel?

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A what-if tool that recalculates a formula for different inputs, for example loan payments across different rates and tenures.
49

What is the 80/20 rule in business analysis?

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Pareto principle: about 80% of outcomes come from 20% of causes, such as most revenue from a few customers or most defects from a few issues.
50

How would you prioritise 10 features with a limited budget?

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Score them with RICE or value-vs-effort, align with goals, consider dependencies and risks, validate with stakeholders, then use MoSCoW for the release plan.
51

How do you validate data before analysis?

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Check row counts against the source, nulls, duplicates on keys, value ranges, date coverage and that totals reconcile with finance reports.
52

How do you analyse variance between budget and actual?

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Variance = Actual - Budget, shown as amount and percentage, with conditional formatting to flag large gaps and comments on the drivers.
53

What is customer lifetime value?

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The total profit expected from a customer over the relationship, roughly average margin x purchase frequency x lifespan, compared with acquisition cost.
54

What is the profit equation and how do you use it in cases?

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Profit = Revenue minus Cost, where revenue = price x volume and cost = fixed + variable. Split each part to find which one explains a change.
55

What is a product backlog vs a sprint backlog?

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The product backlog is the ordered list of all desired work; the sprint backlog is the subset the team commits to in the current sprint.
56

What are the 4 Ps of marketing?

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Product, Price, Place and Promotion, the levers a business uses to bring an offering to market.
57

Tell me about a time you handled a difficult stakeholder.

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Use STAR: Situation, Task, Action, Result. Show that you listened, found the underlying goal, used data to align people and reached a documented decision.
58

KPI vs metric?

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Every KPI is a metric, but a KPI is tied directly to a strategic goal (e.g. monthly churn). A metric can be any measurement (e.g. page views).
59

Difference between INNER JOIN and LEFT JOIN?

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INNER returns only matching rows; LEFT returns all rows from the left table and NULLs where there is no match.
60

How do you estimate the annual revenue of a coffee shop chain?

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Number of outlets x daily customers x average bill x operating days, then validate using footfall, peak hours and similar chains.
61

What is a BRD review and who signs it off?

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Stakeholders and the sponsor review the Business Requirements Document for completeness and accuracy, and the business owner gives formal sign-off before design begins.
62

What is Agile and how does Scrum work?

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Agile delivers value in small increments with feedback. Scrum organises work in sprints with planning, daily stand-ups, review and retrospective, led by a Scrum Master and Product Owner.
63

How do you calculate the percentage contribution of each category?

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SUM(sales) per category divided by SUM(SUM(sales)) OVER () and multiplied by 100 gives each category's share of the total.
64

How do you chart a trend with a target line?

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Create a line or column chart of actuals and add the target as another series formatted as a line.
65

How would you decide whether to launch a new product?

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Assess market size and demand, customer need, competition, unit economics, capabilities, risks and strategic fit, then test with a pilot before scale-up.
66

How do you handle changing requirements?

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Log the change, assess impact on scope, cost and timeline, get approval through change control or backlog grooming, and update documents and stakeholders.
67

What techniques do you use to elicit requirements?

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Interviews, workshops, surveys, observation, document analysis, prototyping and brainstorming, chosen according to stakeholders and project stage.
68

How do you build a PivotTable to analyse sales by region and product?

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Create a table, insert a PivotTable, drag region to rows, product to columns, sales to values, and add slicers for month or channel.
69

What is the difference between COUNT(*) and COUNT(column)?

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COUNT(*) counts all rows; COUNT(column) counts only rows where that column is not NULL.
70

How do you use Excel's Scenario Manager?

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Define named scenarios such as best, base and worst with different input values and compare the outputs in a summary report.
71

How do you handle NULL values when calculating averages?

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AVG ignores NULLs; use COALESCE(col, 0) if NULLs should count as zero, depending on the business meaning.