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Zepto Business Analytics Interview Questions & Answers

Curated interview practice questions with answers. These are practice scenarios, not a verified list of past interview questions.

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01

SQL: month-over-month revenue growth.

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WITH m AS (SELECT month, SUM(amount) AS rev FROM orders GROUP BY month) SELECT month, rev, ROUND(100.0 * (rev - LAG(rev) OVER (ORDER BY month)) / LAG(rev) OVER (ORDER BY month), 1) AS mom_pct FROM m;
02

How do you manage conflicting requirements from two senior stakeholders?

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Clarify the underlying goals, present data and trade-offs, facilitate a joint session, escalate to the sponsor if needed and document the agreed decision.
03

What is the role of a BA in Scrum?

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They help the Product Owner refine the backlog, write stories and acceptance criteria, clarify details with developers and support testing and demos.
04

What are fixed costs and variable costs?

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Fixed costs stay constant regardless of volume, such as rent; variable costs change with volume, such as raw materials.
05

What is the difference between SQL and Excel for analysis?

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Excel suits small to medium data and quick ad-hoc work; SQL queries large databases directly and repeatably.
06

How do you compute CAGR in Excel?

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CAGR = (End value / Start value)^(1/years) - 1, entered as =(B2/A2)^(1/n)-1.
07

How would you price a new subscription product?

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Combine cost-plus, competitor benchmarks and willingness to pay from research, test tiers with experiments and check margin and churn impact.
08

Revenue grew but profit fell. Why could that happen?

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Look at the cost side: heavier discounts, higher CAC, logistics costs, product mix shifting to low-margin items, one-time expenses or pricing changes. Break contribution margin down by segment.
09

How do you handle changing requirements?

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Log the change, assess impact on scope, cost and timeline, get approval through change control or backlog grooming, and update documents and stakeholders.
10

How would you build a simple financial model in Excel?

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Separate inputs, calculations and outputs, link all formulas to input cells, add scenarios and checks, and avoid hard-coded numbers inside formulas.
11

How would you decide whether to launch a new product?

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Assess market size and demand, customer need, competition, unit economics, capabilities, risks and strategic fit, then test with a pilot before scale-up.
12

How would you estimate the market size for an electric scooter in India?

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Top-down: two-wheeler market x EV share x addressable segment. Bottom-up: target households x adoption rate x price. Compare both for a sanity check.
13

What is a stakeholder analysis?

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Identifying everyone affected by the project and mapping their influence and interest to decide how to communicate with and involve each group.
14

What is a traceability matrix?

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A table linking each requirement to design, test cases and delivery status, ensuring nothing is missed and helping assess change impact.
15

What are aggregate functions?

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Functions that summarise rows into a value, such as COUNT, SUM, AVG, MIN and MAX.
16

What techniques do you use to elicit requirements?

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Interviews, workshops, surveys, observation, document analysis, prototyping and brainstorming, chosen according to stakeholders and project stage.
17

How do you prioritise requirements?

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Use MoSCoW (Must, Should, Could, Won't), value versus effort scoring or the Kano model, agreed with stakeholders based on business value and risk.
18

How do you chart a trend with a target line?

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Create a line or column chart of actuals and add the target as another series formatted as a line.
19

What is Agile and how does Scrum work?

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Agile delivers value in small increments with feedback. Scrum organises work in sprints with planning, daily stand-ups, review and retrospective, led by a Scrum Master and Product Owner.
20

What is the difference between XLOOKUP and INDEX-MATCH?

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Both look up values flexibly; XLOOKUP is simpler with built-in not-found handling, while INDEX-MATCH works in older Excel versions.
21

What is a primary key?

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A column or set of columns that uniquely identifies each row in a table and cannot contain NULL.
22

How do you analyse variance between budget and actual?

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Variance = Actual - Budget, shown as amount and percentage, with conditional formatting to flag large gaps and comments on the drivers.
23

What is customer lifetime value?

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The total profit expected from a customer over the relationship, roughly average margin x purchase frequency x lifespan, compared with acquisition cost.
24

Agile vs Waterfall?

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Waterfall runs fixed phases one after another with requirements frozen early. Agile delivers in short sprints with continuous feedback, so requirements can change. In Agile, BAs maintain the backlog and user stories.
25

What is the difference between revenue and profit?

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Revenue is total money from sales; profit is what remains after subtracting all costs and expenses.
26

How would you analyse the declining sales of a retail store?

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Break sales into footfall, conversion and average basket, compare with last year and competitors, and check stock, pricing, staffing and local events.
27

How do you find duplicate customers?

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SELECT email, COUNT(*) FROM customers GROUP BY email HAVING COUNT(*) > 1;
28

A food delivery company's orders fell 15%. How do you investigate?

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Check data accuracy, then segment by city, restaurant, time and user type; look at supply, delivery time, pricing, competitors and seasonality before proposing fixes.
29

How do you validate that a report's numbers are correct?

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Reconcile totals with source tables using SQL, check filters and joins for duplication, compare with prior periods and verify with business owners.
30

How do you estimate the annual revenue of a coffee shop chain?

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Number of outlets x daily customers x average bill x operating days, then validate using footfall, peak hours and similar chains.
31

What is a SWOT analysis?

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A framework listing internal Strengths and Weaknesses and external Opportunities and Threats to assess a project or business position.
32

What does GROUP BY do and how is HAVING different from WHERE?

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GROUP BY aggregates rows by column; WHERE filters before grouping and HAVING filters after, using aggregate conditions.
33

How would you measure the success of a new feature?

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Define a goal metric, a baseline and guardrail metrics, run an experiment or before-after comparison and review adoption, retention and revenue impact.
34

What are functional and non-functional requirements?

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Functional requirements describe what the system does (login, reports); non-functional ones describe how well it does it (speed, security, availability, usability).
35

How do you build a forecast in Excel?

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Use historical data with FORECAST.ETS or trend lines, state assumptions, compare against actuals and show best, base and worst scenarios.
36

What is a KPI and give examples for an e-commerce business?

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A measurable value showing progress to a goal, such as conversion rate, average order value, cart abandonment rate and customer retention.
37

Do a quick SWOT analysis for an ed-tech company.

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Strengths and Weaknesses are internal; Opportunities and Threats are external. Example: S = strong faculty, W = low brand awareness, O = AI upskilling demand, T = free online content.
38

How do you find the top 5 customers by revenue?

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SELECT customer_id, SUM(amount) AS revenue FROM orders GROUP BY customer_id ORDER BY revenue DESC LIMIT 5;
39

Stakeholders give conflicting requirements. What do you do?

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Clarify the goal behind each request, map them to business objectives, prioritise with MoSCoW, run a joint session, then document the decision and get sign-off.
40

How do you create a dashboard in Excel?

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Prepare clean data, build PivotTables and PivotCharts, add KPI cards and slicers, and arrange everything on one sheet with a clear layout.
41

What is a Minimum Viable Product (MVP)?

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The smallest version of a product with enough features to deliver value and gather real user feedback before investing more.
42

What is a RACI matrix?

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A table assigning Responsible, Accountable, Consulted and Informed roles per task so ownership is clear.
43

What is a market entry strategy case?

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Decide whether and how to enter a market by evaluating attractiveness, competition, capabilities and entry mode (build, buy, partner), then risks and next steps.
44

XLOOKUP vs VLOOKUP?

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XLOOKUP can look left or right, uses exact match by default, returns a custom value if nothing is found and doesn't break when columns move. VLOOKUP only looks right and needs a column number.
45

BRD vs FRD?

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A BRD states what the business needs and why. An FRD details how the system should behave to meet those needs (functional specifications).
46

How do you evaluate a marketing campaign's ROI?

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ROI = (incremental profit - campaign cost) / campaign cost. Measure incremental sales using a control group or before-after comparison.
47

How do you calculate monthly revenue growth in SQL?

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Aggregate revenue per month and use LAG(revenue) OVER (ORDER BY month) to compute (revenue - previous) / previous.
48

Explain Porter's Five Forces.

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A model assessing industry attractiveness through supplier power, buyer power, threat of new entrants, threat of substitutes and rivalry among competitors.
49

How do you calculate the percentage contribution of each category?

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SUM(sales) per category divided by SUM(SUM(sales)) OVER () and multiplied by 100 gives each category's share of the total.
50

How do you validate data before analysis?

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Check row counts against the source, nulls, duplicates on keys, value ranges, date coverage and that totals reconcile with finance reports.
51

How would you size the market for IT courses in Delhi NCR?

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Top-down: NCR population aged 18–30 × share of graduates × share wanting paid upskilling × average fee. Cross-check bottom-up with institutes × batches × students × fees. State your assumptions.
52

What is the profit equation and how do you use it in cases?

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Profit = Revenue minus Cost, where revenue = price x volume and cost = fixed + variable. Split each part to find which one explains a change.
53

What is root cause analysis and which techniques do you know?

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Finding the underlying reason for a problem using the 5 Whys, fishbone diagrams or Pareto analysis, then fixing the cause not the symptom.
54

A bank wants to reduce customer churn. What would you do?

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Define churn, analyse who leaves and why, segment customers, find drivers through data and surveys, design retention offers and measure uplift with a control group.
55

What is a process flow and which tools do you use?

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A diagram of steps, decisions and owners in a process, made using BPMN or flowcharts in tools like Visio, Lucidchart or draw.io.
56

KPI vs metric?

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Every KPI is a metric, but a KPI is tied directly to a strategic goal (e.g. monthly churn). A metric can be any measurement (e.g. page views).
57

What is a product backlog vs a sprint backlog?

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The product backlog is the ordered list of all desired work; the sprint backlog is the subset the team commits to in the current sprint.
58

Tell me about a time you handled a difficult stakeholder.

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Use STAR: Situation, Task, Action, Result. Show that you listened, found the underlying goal, used data to align people and reached a documented decision.