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Capgemini Software Testing Interview Questions & Answers

Curated interview practice questions with answers. These are practice scenarios, not a verified list of past interview questions.

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01

What is a sprint retrospective?

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A team meeting at the end of a sprint to discuss what went well, what did not and what to improve next.
02

What is the difference between static and dynamic testing?

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Static testing reviews documents and code without executing; dynamic testing executes the software to observe behaviour.
03

What are the levels of testing?

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Unit, integration, system and acceptance testing, moving from individual components to the complete product in front of users.
04

What is the difference between GET and POST?

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GET retrieves data and has parameters in the URL; POST sends data in the body to create or process something.
05

How do you test a REST API with authentication?

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Check access with valid, expired and missing tokens, role-based permissions, error codes and that sensitive data is never exposed.
06

What is localisation and internationalisation testing?

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Internationalisation tests that the product can support many languages and formats; localisation tests that a specific locale is correct for text, currency, date and layout.
07

What makes a good bug report?

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A clear title, steps to reproduce, expected vs actual result, environment/build, severity and priority, and evidence (screenshot, video, logs).
08

What are common HTTP status codes?

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200 OK, 201 Created, 204 No Content, 400 Bad Request, 401 Unauthorized, 403 Forbidden, 404 Not Found, 500 Internal Server Error.
09

Write test cases for a search box.

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Valid keyword, partial match, no results, special characters, very long text, empty search, case sensitivity, spelling errors, suggestions and speed of results.
10

What is CI/CD and how does testing fit?

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Code is built and tested automatically on each change; tests are quality gates that stop faulty builds from moving forward.
11

What is the difference between an error, a defect and a failure?

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A human error causes a defect in the code, and when that defect is executed it produces a failure visible to users.
12

What is a hotfix?

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An urgent patch released outside the normal schedule to fix a critical production defect, followed by regression testing and merge back to the main branch.
13

How would you test a payment gateway?

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Success, failure and pending flows, timeouts, refunds, double-click payments, every method (UPI, cards, net banking), rounding, security (no card data stored) and reconciliation with bank reports.
14

Write test cases for a lift (elevator).

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Moves to the chosen floor, doors open and close, door sensor stops closing on obstruction, overload alarm, emergency button, behaviour in a power cut, max capacity and the floor display.
15

How do you reduce the number of defects slipping into production?

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Shift left with early reviews, improve test design, automate regression, use better test data, add monitoring and learn from escaped defects.
16

What is the difference between a test case and a test scenario?

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A scenario is a high-level thing to test (user logs in); test cases are the detailed steps and data that verify it.
17

What are entry and exit criteria?

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Entry criteria are conditions that must be met to start testing (build ready, environment set); exit criteria define when testing can stop (pass rate, no critical defects).
18

What is the difference between DELETE and TRUNCATE?

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DELETE removes selected rows and can be rolled back; TRUNCATE quickly removes all rows and resets the table.
19

How do you estimate testing effort?

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Break the work into modules and test cases, use past velocity or three-point estimation (optimistic, likely, pessimistic), add time for test data, environment issues, retesting and regression, and keep a risk buffer.
20

SQL: find duplicate emails.

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SELECT email, COUNT(*) FROM users GROUP BY email HAVING COUNT(*) > 1;
21

Write test cases for a shopping cart.

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Add, remove, update quantity, price and tax calculation, coupon codes, stock limits, cart persistence after login and checkout navigation.
22

How do you use JIRA in testing?

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Log and track bugs, link them to stories, build dashboards and filters with JQL, manage sprints and generate reports.
23

Smoke vs sanity testing?

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Smoke testing checks that the critical features of a new build work (broad and shallow). Sanity testing checks that a specific fix or area works after a change (narrow and deep).
24

What is the difference between a story, epic, task and bug in JIRA?

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An epic is a large body of work; stories are user-facing slices of it; tasks are technical work items; bugs are defects.
25

What is risk-based testing?

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Prioritising tests by the likelihood and impact of failure, so critical areas get the most coverage when time is limited.
26

How do you handle a bug found late in a release cycle?

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Assess impact and risk, discuss with product and dev, decide to fix, defer with a workaround or delay release, and document the decision.
27

Explain SQL joins briefly.

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INNER returns matching rows, LEFT keeps all left rows, RIGHT keeps all right rows and FULL keeps all rows from both tables.
28

What are the boundary values for an age field that accepts 18–60?

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Test 17, 18, 19, 59, 60 and 61.
29

What is the difference between alpha and beta testing?

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Alpha is done in-house by internal teams before release; beta is done by a limited group of real users in their own environment.
30

What is a bug triage meeting?

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A regular review where QA, development and product assess new bugs and decide severity, priority, owner and target release.
31

Verification vs validation?

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Verification: are we building the product right? (reviews, walkthroughs — no code run). Validation: are we building the right product? (actual testing against user needs).
32

What are the seven principles of testing?

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Testing shows presence of defects, exhaustive testing is impossible, test early, defects cluster, the pesticide paradox, testing is context-dependent and absence-of-errors is a fallacy.
33

What are the characteristics of a good test case?

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Clear, concise, independent, repeatable, traceable to a requirement, with precise expected results and tested data.
34

What is test coverage and how do you measure it?

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The extent of requirements or code exercised by tests. Measure requirement coverage with a traceability matrix and code coverage with tools.
35

What is accessibility testing?

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Checking that people with disabilities can use the product, using screen readers, keyboard navigation, colour contrast and WCAG guidelines.
36

How do you test pagination, sorting and filtering through an API?

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Send page, size, sort and filter parameters, then verify counts, order, boundaries (first, last, empty page) and invalid parameter handling.
37

What is performance testing and its types?

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Measuring speed and stability: load (expected users), stress (beyond limits), spike (sudden surge), endurance (long duration) and scalability testing.
38

How do you test an API using Postman?

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Create a request with method, URL, headers and body, send it, check status and body, add test scripts and save it in a collection.
39

The developer says "it's not a bug". What do you do?

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Re-check the requirement, reproduce with clear steps and evidence (screenshots, logs), discuss with the BA/PO and record the final decision.
40

What is UAT?

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User Acceptance Testing — end users or the client verify that the system meets business needs in a production-like environment before go-live.
41

What is the definition of done?

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A shared checklist for when a story is complete, usually including code review, tests passing, no open critical bugs and documentation updated.
42

What is a test scenario for the login functionality at a high level?

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Valid login, invalid login, forgot password, locked account and session handling are the main scenarios to cover.
43

Functional vs non-functional testing?

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Functional testing checks what the system does (login, checkout). Non-functional testing checks how well it does it (performance, security, usability, compatibility).
44

Severity vs priority — with an example.

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Severity = impact on the system. Priority = urgency to fix. Logo misspelt on the homepage → low severity, high priority. Crash in a rarely used report → high severity, low priority.
45

What is defect clustering?

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The observation that a small number of modules contain most defects, so testing should focus on those areas.
46

What are the typical JIRA workflows for bugs?

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Statuses like To Do, In Progress, In Review, Ready for QA, Done and Reopened, with transitions that depend on the team's configuration.
47

What is the use of SQL GROUP BY and HAVING in test validation?

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They let testers verify totals and counts per category, such as the number of orders per customer, and compare them with the UI or reports.
48

What is API testing and why is it important?

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Testing services directly without the UI, checking status codes, responses, security and performance. It finds issues early and is faster than UI tests.
49

Write a SQL query to find duplicate records.

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SELECT email, COUNT(*) FROM users GROUP BY email HAVING COUNT(*) > 1;
50

What are severity and priority? Give examples.

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Severity is impact on the system; priority is urgency of the fix. A crash in a rare report is high severity, low priority; a spelling mistake in the logo is low severity, high priority.
51

What are test data and how do you prepare them?

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The inputs used in tests. Prepare using valid, invalid and boundary values from production-like but masked data, spreadsheets or generators.
52

What are positive and negative test cases?

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Positive cases use valid inputs to confirm expected behaviour; negative cases use invalid inputs to confirm the system handles errors gracefully.
53

A bug is not reproducible. What next?

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Re-check environment, data, browser and steps; check the logs; try the reporter's setup; add video and console logs; mark it 'cannot reproduce' only after discussing with the developer, and keep monitoring.
54

What is the difference between smoke testing in CI and full regression?

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Smoke tests run on every build for quick feedback; full regression runs less often, such as nightly or before release.
55

Give an example of equivalence partitioning.

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For a field accepting 1–100: valid class 1–100 (test 50), invalid below 1 (test −5), invalid above 100 (test 150). One value represents each class.
56

How would you test a login page for security?

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Check SQL injection, brute-force lockout, password masking, session timeout, HTTPS, cookie flags, error messages not revealing users and password reset flow.
57

Write test cases for a signup form.

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Mandatory fields, email format, password rules, duplicate email, terms checkbox, captcha, confirmation email and field length limits.
58

What is the difference between a test suite and a test run?

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A suite is a collection of related test cases; a run is one execution of a set of tests against a build.
59

What is a traceability matrix?

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A grid mapping requirements to test cases and defects, proving every requirement is tested.