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Zepto Software Testing Interview Questions & Answers

Curated interview practice questions with answers. These are practice scenarios, not a verified list of past interview questions.

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01

Write test cases for an ATM withdrawal.

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Valid card and PIN, wrong PIN, three failed attempts, amount above balance, amount above daily limit, invalid denomination, machine out of cash, network failure and receipt printing.
02

What are the characteristics of a good test case?

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Clear, concise, independent, repeatable, traceable to a requirement, with precise expected results and tested data.
03

What is the difference between DELETE and TRUNCATE?

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DELETE removes selected rows and can be rolled back; TRUNCATE quickly removes all rows and resets the table.
04

What is decision table testing?

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List conditions and actions in a table and cover every combination of conditions (rules) — ideal for business rules like loan approval: salary > X AND credit score > Y → approve.
05

What is a hotfix?

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An urgent patch released outside the normal schedule to fix a critical production defect, followed by regression testing and merge back to the main branch.
06

Write test cases for a login page.

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Valid login, wrong password, empty fields, case sensitivity, max length, SQL-injection strings, password masking, 'remember me', lock-out after N attempts and the forgot-password link.
07

What is error guessing?

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Using experience to guess where defects likely hide, such as empty fields, special characters or unexpected sequences, and designing tests for them.
08

What is root cause analysis for defects?

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Finding why a defect was introduced, such as unclear requirements or missed reviews, to prevent similar defects in future.
09

Write test cases for a lift (elevator).

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Moves to the chosen floor, doors open and close, door sensor stops closing on obstruction, overload alarm, emergency button, behaviour in a power cut, max capacity and the floor display.
10

How do you decide the priority of test cases?

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By business criticality, usage frequency, defect history, risk and dependencies, running high-priority cases first.
11

What is the definition of done?

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A shared checklist for when a story is complete, usually including code review, tests passing, no open critical bugs and documentation updated.
12

What makes a good bug report?

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A clear title, steps to reproduce, expected vs actual result, environment/build, severity and priority, and evidence (screenshot, video, logs).
13

What is API testing and why is it important?

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Testing services directly without the UI, checking status codes, responses, security and performance. It finds issues early and is faster than UI tests.
14

What are test data and how do you prepare them?

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The inputs used in tests. Prepare using valid, invalid and boundary values from production-like but masked data, spreadsheets or generators.
15

What is the difference between a test case and a test scenario?

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A scenario is a high-level thing to test (user logs in); test cases are the detailed steps and data that verify it.
16

What is a bug triage meeting?

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A regular review where QA, development and product assess new bugs and decide severity, priority, owner and target release.
17

Production has a critical bug. What are your steps?

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Reproduce and assess impact, inform stakeholders, help developers fix and verify in staging, run regression and check monitoring after the hotfix, then do a post-mortem.
18

What are SQL constraints?

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Rules such as NOT NULL, UNIQUE, PRIMARY KEY, FOREIGN KEY and CHECK that keep data valid and consistent.
19

What is accessibility testing?

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Checking that people with disabilities can use the product, using screen readers, keyboard navigation, colour contrast and WCAG guidelines.
20

What is the testing pyramid?

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A model with many fast unit tests at the base, fewer API or integration tests in the middle and a small number of UI tests at the top.
21

What is a test case and its components?

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A set of steps with inputs and expected results. Components: ID, title, preconditions, steps, test data, expected result, actual result and status.
22

What is the difference between a story, epic, task and bug in JIRA?

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An epic is a large body of work; stories are user-facing slices of it; tasks are technical work items; bugs are defects.
23

What is the difference between a bug and an enhancement?

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A bug is behaviour that deviates from agreed requirements; an enhancement is a new or improved capability beyond the current requirements.
24

What is localisation and internationalisation testing?

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Internationalisation tests that the product can support many languages and formats; localisation tests that a specific locale is correct for text, currency, date and layout.
25

What is Agile testing?

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Testing that is continuous and collaborative within each sprint, with testers working alongside developers and product owners from the start.
26

Give an example of equivalence partitioning.

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For a field accepting 1–100: valid class 1–100 (test 50), invalid below 1 (test −5), invalid above 100 (test 150). One value represents each class.
27

The developer says "it's not a bug". What do you do?

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Re-check the requirement, reproduce with clear steps and evidence (screenshots, logs), discuss with the BA/PO and record the final decision.
28

What is a sprint retrospective?

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A team meeting at the end of a sprint to discuss what went well, what did not and what to improve next.
29

How do you test an application when requirements change frequently?

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Keep tests modular, prioritise by risk, use exploratory testing, automate stable parts and keep close contact with product owners.
30

What is SQL and why do testers use it?

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A language to query databases. Testers use it to verify data saved by the application, prepare test data and check backend results.
31

What is SDLC and STLC?

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SDLC is the full software development life cycle; STLC is the testing life cycle: requirement analysis, test planning, test design, environment setup, execution and closure.
32

What is JQL?

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JIRA Query Language, used to search issues, for example project = ABC AND status = Open AND priority = High.
33

Write test cases for a calculator app.

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Basic operations, division by zero, decimals, large numbers, order of operations, clear and backspace, repeated operations and memory keys.
34

How do you use JIRA in testing?

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Log and track bugs, link them to stories, build dashboards and filters with JQL, manage sprints and generate reports.
35

What is the difference between smoke testing in CI and full regression?

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Smoke tests run on every build for quick feedback; full regression runs less often, such as nightly or before release.
36

How would you test a login page for security?

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Check SQL injection, brute-force lockout, password masking, session timeout, HTTPS, cookie flags, error messages not revealing users and password reset flow.
37

What are the seven principles of testing?

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Testing shows presence of defects, exhaustive testing is impossible, test early, defects cluster, the pesticide paradox, testing is context-dependent and absence-of-errors is a fallacy.
38

Write test cases for a signup form.

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Mandatory fields, email format, password rules, duplicate email, terms checkbox, captcha, confirmation email and field length limits.
39

How would you test a payment gateway?

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Success, failure and pending flows, timeouts, refunds, double-click payments, every method (UPI, cards, net banking), rounding, security (no card data stored) and reconciliation with bank reports.
40

What is test coverage and how do you measure it?

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The extent of requirements or code exercised by tests. Measure requirement coverage with a traceability matrix and code coverage with tools.
41

Write test cases for a shopping cart.

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Add, remove, update quantity, price and tax calculation, coupon codes, stock limits, cart persistence after login and checkout navigation.
42

What is usability testing?

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Evaluating how easy and pleasant a product is to use by observing real users complete tasks and noting confusion.
43

How do you test a REST API that is not ready yet?

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Use mocks or stubs from the API contract such as Swagger, write test cases early and validate again when the real service is available.
44

What is performance testing and its types?

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Measuring speed and stability: load (expected users), stress (beyond limits), spike (sudden surge), endurance (long duration) and scalability testing.
45

What are common HTTP status codes?

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200 OK, 201 Created, 204 No Content, 400 Bad Request, 401 Unauthorized, 403 Forbidden, 404 Not Found, 500 Internal Server Error.
46

What do you check when testing an API in Postman?

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Status code, response body and schema, headers, response time, error messages for invalid input, authentication (401/403) and that data is saved in the database.
47

What is a test scenario for the login functionality at a high level?

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Valid login, invalid login, forgot password, locked account and session handling are the main scenarios to cover.
48

Write test cases for a file upload feature.

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Allowed and disallowed formats, size limits, empty file, duplicate names, special-character names, cancel upload, slow network and multiple files.
49

What is the V-model?

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A development model where each development phase has a matching testing phase, such as requirements with acceptance tests and design with integration tests.
50

What is defect leakage?

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Defects found after release that testing should have caught; leakage % = defects in production / total defects x 100.
51

What are the levels of testing?

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Unit, integration, system and acceptance testing, moving from individual components to the complete product in front of users.
52

Write SQL to verify an order was saved correctly.

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SELECT status, amount FROM orders WHERE order_id = 'ORD123'; -- compare with the UI, then check the matching rows in order_items
53

What is exploratory testing?

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Learning, test design and execution at the same time, without scripted cases — time-boxed sessions with a charter (e.g. 'explore checkout with coupons'), noting bugs and ideas. Great for finding edge cases.
54

What is pairwise testing?

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A technique that tests all pairs of input values instead of every combination, greatly reducing test cases while catching most defects.
55

Write a SQL query to find duplicate records.

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SELECT email, COUNT(*) FROM users GROUP BY email HAVING COUNT(*) > 1;
56

What is a test closure report?

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A final document summarising what was tested, defects found and open, metrics, lessons learned and the recommendation for release.
57

What are severity and priority? Give examples.

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Severity is impact on the system; priority is urgency of the fix. A crash in a rare report is high severity, low priority; a spelling mistake in the logo is low severity, high priority.
58

How do you test a REST API with authentication?

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Check access with valid, expired and missing tokens, role-based permissions, error codes and that sensitive data is never exposed.
59

Severity vs priority — with an example.

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Severity = impact on the system. Priority = urgency to fix. Logo misspelt on the homepage → low severity, high priority. Crash in a rarely used report → high severity, low priority.
60

What metrics do QA teams track?

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Test execution rate, pass percentage, defect density, defect leakage, defect rejection ratio, requirement coverage and automation coverage.
61

What is the use of SQL GROUP BY and HAVING in test validation?

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They let testers verify totals and counts per category, such as the number of orders per customer, and compare them with the UI or reports.
62

Scrum ceremonies and the tester's role?

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Sprint planning (estimate test effort), daily stand-up (status and blockers), sprint review (demo) and retrospective (improve). Testers clarify acceptance criteria early and test within the sprint.
63

What is mobile app testing and what extra checks does it need?

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Test on real devices and OS versions, interrupts such as calls, battery, network changes, gestures, permissions and app store guidelines.
64

What is boundary value analysis?

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Testing at the edges of input ranges, such as 17, 18 and 19 for an age limit of 18, since errors cluster at boundaries.
65

What are entry and exit criteria?

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Entry criteria are conditions that must be met to start testing (build ready, environment set); exit criteria define when testing can stop (pass rate, no critical defects).
66

What is regression testing, and when do you automate it?

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Re-testing existing features after a change. Automate stable, repetitive, high-value flows that run every release.
67

What are the typical JIRA workflows for bugs?

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Statuses like To Do, In Progress, In Review, Ready for QA, Done and Reopened, with transitions that depend on the team's configuration.
68

What is defect density?

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The number of defects per size of software, for example defects per thousand lines of code or per module, used to compare quality.
69

What is software testing and why is it needed?

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Evaluating software to find defects and confirm it meets requirements. It reduces risk, protects users and saves the cost of fixing bugs after release.
70

What is the difference between an error, a defect and a failure?

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A human error causes a defect in the code, and when that defect is executed it produces a failure visible to users.