Curated interview practice questions with answers. These are practice scenarios, not a verified list of past interview questions.
About Infosys hiring for CCNA roles
Infosys is an Indian multinational IT services and consulting company offering digital transformation, cloud, application management, testing and data services to global clients. It is known for its Mysuru training campus where new hires go through foundation programmes. In India it recruits for roles such as systems engineer, test engineer, data analyst and data engineer, often through campus and off-campus drives.
For CCNA roles, this Infosys practice set focuses most on Network Fundamentals (7), Routing and OSPF (5), Network Security (4), Wireless and Automation (3). It has 13 easy, 15 medium, 2 hard questions, so you can start easy and work up to the harder ones.
Typical pattern based on public candidate experiences. Rounds vary by role, team and year.
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Example line:
O 10.2.2.0/24 [110/20] via 10.0.12.2, 00:05:12, GigabitEthernet0/0
O is the source (OSPF), 10.2.2.0/24 the prefix, 110 the administrative distance and 20 the metric, 10.0.12.2 the next hop, then the age and exit interface. C is connected, L local host route, S static, D EIGRP and an asterisk marks the candidate default.
LACP (802.3ad, now 802.1AX) is the open standard with modes active and passive; at least one side must be active. PAgP is proprietary with modes desirable and auto; at least one side must be desirable. Mode on forces the channel with no negotiation, which can cause loops if the other side is not configured. LACP is preferred because it works with servers, firewalls and other vendors.
03
What is a wildcard mask and how is it used in ACLs?
A wildcard mask tells the router which bits must match: 0 means must match and 1 means ignore. It is often the inverse of the subnet mask, so 192.168.1.0 0.0.0.255 matches the whole /24. host 10.1.1.1 equals 0.0.0.0 and any equals 255.255.255.255. Wildcards are also used in OSPF network statements. Calculate it by subtracting the mask from 255.255.255.255.
Redundant Layer 2 links create loops, and Ethernet frames have no TTL, so broadcasts circulate forever, causing broadcast storms, MAC table instability and duplicate frames. STP (802.1D) blocks redundant paths so there is one loop-free path to every switch, and unblocks a backup link if the active one fails. Without it, a single loop can take down a whole campus within seconds.
In 2.4 GHz each channel is about 22 MHz wide but channels are only 5 MHz apart, so most adjacent channels overlap and interfere. Channels 1, 6 and 11 are the only three non-overlapping channels, so neighbouring access points should alternate between them. The 5 GHz band has many more non-overlapping 20 MHz channels, which is why it is preferred for capacity.
06
Auditors find that network devices use shared admin passwords and Telnet. What is your remediation plan?
Disable Telnet with transport input ssh, enable SSH v2, and move admin login to AAA with TACACS+ so each engineer has a personal account with command authorisation and accounting logs. Keep one local fallback account in a password vault. Restrict VTY access with an ACL to the management subnet. Roll out with automation, test on a pilot, then document it for the audit.
A switch reads the source MAC of each incoming frame and records it with the port in the MAC address table. For forwarding it looks up the destination MAC: a known unicast goes out one port, while unknown unicast, broadcast and most multicast frames are flooded in the VLAN. Entries age out after 300 seconds by default. Check with show mac address-table.
08
A newly configured router interface rejects the IP 192.168.5.64/26. Why?
With a /26 the block size is 64, so 192.168.5.64 is the network address of the subnet .64 to .127 and cannot be assigned to a host or interface. IOS reports a bad mask or overlap error. Use a usable address such as 192.168.5.65 instead. Similarly .127 would be the broadcast. Always calculate the subnet boundary before configuring addresses.
DHCP Discover is a broadcast, and routers do not forward broadcasts, so a central DHCP server cannot hear clients on other subnets. A relay agent, configured with ip helper-address on the gateway interface, converts the broadcast into a unicast to the server and adds the gateway IP so the server picks the right scope. This lets one server serve many VLANs.
10
Tell me about a time you led a network migration or a major change.
Situation: our office had to move 300 users from old access switches to a new stack in one weekend. Task: I owned the plan. Action: I documented every port, pre-built configs, ran a pilot on one floor, wrote a rollback plan and kept a call bridge open with the desktop team. Result: we finished two hours early with only three port issues, fixed on Monday morning. I learned that a tested rollback plan gives the whole team confidence.
11
How do you configure inter-VLAN routing on a Layer 3 switch with SVIs?
Enable routing and create an SVI per VLAN as the gateway.
ip routing
interface vlan 10
ip address 192.168.10.1 255.255.255.0
ip helper-address 10.0.0.50
no shutdown
interface vlan 20
ip address 192.168.20.1 255.255.255.0
no shutdown
show ip route connected
Mark interfaces, match inside hosts with an ACL and overload the outside interface.
interface GigabitEthernet0/1
ip nat inside
interface GigabitEthernet0/0
ip nat outside
access-list 1 permit 192.168.0.0 0.0.255.255
ip nat inside source list 1 interface GigabitEthernet0/0 overload
show ip nat translations
13
What is port security and what are its violation modes?
Port security limits the MAC addresses allowed on an access port, either statically or by sticky learning. If an extra MAC appears, the violation mode acts: shutdown (default) err-disables the port, restrict drops the frames, logs and increments a counter, and protect silently drops frames. It stops MAC flooding and unauthorised devices on user ports.
14
How do you do the basic initial configuration of a new switch?
Set the hostname, secure access and save the config.
enable
configure terminal
hostname SW1
enable secret Str0ngPass
service password-encryption
banner motd #Authorized access only#
line console 0
password ConPass
login
end
copy running-config startup-config
15
Users on a new floor report no network connectivity at all and the switch port LEDs are off. What is your approach?
No link light means a Layer 1 problem. I verify the switch has power and the ports are not administratively shut down with show ip interface brief. I test the cable with a tester, check the patch panel mapping and confirm the NIC is enabled. If the switch uses PoE for phones or access points, I also check the power budget with show power inline.
16
What are the first hop redundancy protocols and how does HSRP work?
FHRPs give hosts a virtual gateway IP shared by two or more routers. HSRP is proprietary: routers elect an active router by highest priority (default 100), and the standby takes over the virtual IP and MAC if hellos stop. Preempt lets a higher priority router reclaim the role. VRRP is the open standard, and GLBP adds load sharing across several routers.
From bottom to top: Physical, Data Link, Network, Transport, Session, Presentation and Application. Each layer serves the one above it. For example, Ethernet frames work at Layer 2, IP packets at Layer 3 and TCP segments at Layer 4. Engineers use the model to troubleshoot bottom-up: check cables and link lights first, then MAC learning, then IP reachability.
The client sends a SYN with an initial sequence number. The server replies with SYN-ACK, acknowledging the client sequence and sending its own. The client sends an ACK and the session is established. Closing uses FIN and ACK from each side. A firewall that sees repeated SYNs without the final ACK may be looking at a SYN flood attack.
Variable Length Subnet Masking means using different prefix lengths inside one address block, so each subnet is sized to its need. You allocate the largest subnets first, then smaller ones, to avoid overlaps. For example, from 10.1.1.0/24 you could give a 100-user LAN a /25, a 50-user LAN a /26, and point-to-point WAN links /30 or /31. It saves address space compared with fixed-length subnetting.
Routers send hellos to 224.0.0.5. They become neighbours if area ID, subnet and mask, hello and dead timers, authentication and stub flags match, and the router IDs are unique. States go Down, Init, 2-Way, ExStart, Exchange, Loading and Full. In ExStart and Exchange they agree master and slave and swap database descriptions, which is where an MTU mismatch causes a stuck adjacency.
DHCP snooping classifies ports as trusted (uplinks toward real DHCP servers) or untrusted (user ports). Server messages such as Offer and Ack arriving on untrusted ports are dropped, which stops rogue DHCP servers. It also builds a binding table of MAC, IP, VLAN and port, which Dynamic ARP Inspection and IP Source Guard use. Rate limits on untrusted ports prevent DHCP starvation.
22
What are the data plane, control plane and management plane?
The data plane forwards packets, using tables such as the FIB and MAC table, ideally in hardware. The control plane builds those tables using protocols like OSPF, STP and ARP. The management plane is how admins and tools interact with the device, through SSH, SNMP, syslog and APIs. Separating them helps understanding of SDN, where the control plane can be centralised.
VLAN Trunking Protocol shares VLAN definitions from a server switch to clients in the same VTP domain. Modes are server, client, transparent and off. The risk is that a switch with a higher configuration revision number can overwrite and wipe VLANs across the domain. Many networks use transparent mode or VTP version 3 with a primary server to avoid this.
These commands cover neighbours, interfaces, routes and the database.
show ip ospf neighbor
show ip ospf interface brief
show ip ospf interface Gi0/0
show ip route ospf
show ip ospf database
show ip protocols
show ip protocols shows router ID, networks, passive interfaces and the reference bandwidth.
A VLAN is a logical Layer 2 broadcast domain created on a switch, independent of physical location. VLANs separate users, voice, guests and servers, reduce broadcast traffic, and improve security because traffic between VLANs must pass through a router or Layer 3 switch where it can be filtered. For example, finance and guest Wi-Fi users can share switches but stay isolated.
26
What is SNMP and the differences between v2c and v3?
SNMP lets a manager poll devices for counters and receive traps or informs about events, using a MIB with OIDs. Polling uses UDP 161 and traps UDP 162. SNMPv2c uses a plain-text community string with no encryption. SNMPv3 adds user-based authentication and encryption with authPriv mode, so it is the version to use in production, especially on networks reachable from many teams.
27
Write a simple Ansible playbook that configures NTP on IOS devices.
IPv6 addresses are 128 bits written as eight groups of four hex digits separated by colons. Leading zeros in each group can be dropped, and one run of consecutive all-zero groups can be replaced with :: only once. For example 2001:0db8:0000:0000:0000:0000:0000:0001 becomes 2001:db8::1. A typical LAN uses a /64 prefix.
Configure the same group and virtual IP on both switches, with higher priority on the active one.
interface vlan 10
ip address 192.168.10.2 255.255.255.0
standby version 2
standby 10 ip 192.168.10.1
standby 10 priority 110
standby 10 preempt
show standby brief
Hosts use 192.168.10.1 as their gateway.
Single-mode fiber has a small core (about 9 microns) and uses a laser, so it carries light over long distances, often 10 km or more. Multimode fiber has a larger core (50 or 62.5 microns), uses cheaper LED or VCSEL optics and suits shorter runs inside a building or data center, usually up to a few hundred metres at 10 Gbps. SFP modules must match the fiber type.
Tips to crack the Infosys CCNA interview
Practise pseudocode output questions and puzzle-style reasoning, which commonly appear in Infosys online tests and HackWithInfy style contests.
Revise SQL joins, normalisation and one programming language well enough to write and explain simple programs on paper.
Mention willingness to learn new technologies and relocate, since Infosys emphasises its training programme and flexible project allocation.
Keep a one-minute story ready for every project on your CV: problem, your part, tools, result.
Practise the hard questions on this page aloud; Infosys interviewers usually ask follow-ups on your first answer.
Frequently asked questions
How many rounds are there in the Infosys CCNA interview?
Candidates usually go through 4 stages: Online assessment (aptitude, reasoning + pseudocode); Coding test; Technical interview; HR round. The exact rounds change with the role, team, location and your experience, so confirm the process with the recruiter.
Which topics should I prepare for the Infosys CCNA interview?
This practice set leans on Network Fundamentals (7), Routing and OSPF (5), Network Security (4), Wireless and Automation (3). Revise those first, then practise explaining one or two of your own projects end to end, because most Infosys interviewers ask you to walk through real work.
Are these the exact questions asked at Infosys?
No. These are curated practice questions that match the skills and difficulty usually tested in it services interviews like Infosys's. They are not a leaked or verified list of past questions.
Where does Infosys hire CCNA professionals in India?
Infosys has large teams in Bengaluru, Mysuru, Pune, Hyderabad, Chennai. Openings and locations change often, so check the Infosys careers page and filter by city and experience.