Automation

Automation Rules in Jira

Jira's automation feature lets teams set up rules that trigger actions automatically, removing repetitive manual work from day-to-day project management. Automation rules follow a simple structure: a trigger, optional conditions, and one or more actions.

How Automation Rules Work

Every rule starts with a trigger, such as an issue being created or a status changing. You can add conditions to narrow when the rule applies, and then define actions like assigning the issue, sending a notification, or updating a field automatically.

Practical Automation Examples

Common automation examples include auto-assigning bugs to the reporter's team lead, sending a Slack message when a high-priority issue is created, or automatically moving an issue to 'Done' when all of its sub-tasks are completed. These small automations add up to significant time savings across a project.

Popular Automation Use Cases

  • Auto-assign issues based on issue type or component
  • Send notifications when priority or status changes
  • Automatically transition parent issues when sub-tasks complete
  • Close stale issues after a set period of inactivity
  • Sync updates between linked issues automatically

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