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Accenture Software Testing Interview Questions & Answers

Curated interview practice questions with answers. These are practice scenarios, not a verified list of past interview questions.

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01

What do you check when testing an API in Postman?

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Status code, response body and schema, headers, response time, error messages for invalid input, authentication (401/403) and that data is saved in the database.
02

How do you use JIRA in testing?

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Log and track bugs, link them to stories, build dashboards and filters with JQL, manage sprints and generate reports.
03

What is compatibility testing?

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Checking the application works across browsers, devices, operating systems, screen sizes and network conditions.
04

What is defect leakage?

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Defects found after release that testing should have caught; leakage % = defects in production / total defects x 100.
05

What is the difference between a test case and a test scenario?

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A scenario is a high-level thing to test (user logs in); test cases are the detailed steps and data that verify it.
06

What is decision table testing?

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List conditions and actions in a table and cover every combination of conditions (rules) — ideal for business rules like loan approval: salary > X AND credit score > Y → approve.
07

Write test cases for an ATM withdrawal.

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Valid card and PIN, wrong PIN, three failed attempts, amount above balance, amount above daily limit, invalid denomination, machine out of cash, network failure and receipt printing.
08

What is SDLC and STLC?

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SDLC is the full software development life cycle; STLC is the testing life cycle: requirement analysis, test planning, test design, environment setup, execution and closure.
09

Smoke vs sanity testing?

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Smoke testing checks that the critical features of a new build work (broad and shallow). Sanity testing checks that a specific fix or area works after a change (narrow and deep).
10

What is boundary value analysis?

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Testing at the edges of input ranges, such as 17, 18 and 19 for an age limit of 18, since errors cluster at boundaries.
11

How would you test a payment gateway?

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Success, failure and pending flows, timeouts, refunds, double-click payments, every method (UPI, cards, net banking), rounding, security (no card data stored) and reconciliation with bank reports.
12

How do you test an application with no documentation?

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Talk to developers and users, explore the product, review similar systems, create notes and mind maps, confirm assumptions and write test cases as you learn.
13

Difference between black box, white box and grey box testing?

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Black box tests behaviour without code knowledge; white box tests internal logic and paths; grey box uses partial knowledge of the internals.
14

What are the boundary values for an age field that accepts 18–60?

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Test 17, 18, 19, 59, 60 and 61.
15

Write test cases for an online money transfer.

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Valid transfer, insufficient balance, daily limit, wrong beneficiary, OTP failure, network drop mid-transaction, duplicate click and statement update.
16

What are test data and how do you prepare them?

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The inputs used in tests. Prepare using valid, invalid and boundary values from production-like but masked data, spreadsheets or generators.
17

Write test cases for a search box.

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Valid keyword, partial match, no results, special characters, very long text, empty search, case sensitivity, spelling errors, suggestions and speed of results.
18

What is the difference between static and dynamic testing?

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Static testing reviews documents and code without executing; dynamic testing executes the software to observe behaviour.
19

How do you review test cases?

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Peer review for clarity, coverage of requirements, correct expected results, test data and traceability, then update and baseline them.
20

What is Agile testing?

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Testing that is continuous and collaborative within each sprint, with testers working alongside developers and product owners from the start.
21

What is the definition of done?

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A shared checklist for when a story is complete, usually including code review, tests passing, no open critical bugs and documentation updated.
22

What is a bug triage meeting?

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A regular review where QA, development and product assess new bugs and decide severity, priority, owner and target release.
23

What is JQL?

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JIRA Query Language, used to search issues, for example project = ABC AND status = Open AND priority = High.
24

What is a test scenario for the login functionality at a high level?

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Valid login, invalid login, forgot password, locked account and session handling are the main scenarios to cover.
25

What is the use of SQL GROUP BY and HAVING in test validation?

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They let testers verify totals and counts per category, such as the number of orders per customer, and compare them with the UI or reports.
26

What is the difference between smoke testing in CI and full regression?

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Smoke tests run on every build for quick feedback; full regression runs less often, such as nightly or before release.
27

Write test cases for a shopping cart.

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Add, remove, update quantity, price and tax calculation, coupon codes, stock limits, cart persistence after login and checkout navigation.
28

What is the V-model?

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A development model where each development phase has a matching testing phase, such as requirements with acceptance tests and design with integration tests.
29

What is a test closure report?

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A final document summarising what was tested, defects found and open, metrics, lessons learned and the recommendation for release.
30

What is a test case and its components?

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A set of steps with inputs and expected results. Components: ID, title, preconditions, steps, test data, expected result, actual result and status.
31

What is a sprint retrospective?

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A team meeting at the end of a sprint to discuss what went well, what did not and what to improve next.
32

What is the difference between a bug and an enhancement?

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A bug is behaviour that deviates from agreed requirements; an enhancement is a new or improved capability beyond the current requirements.
33

What is mobile app testing and what extra checks does it need?

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Test on real devices and OS versions, interrupts such as calls, battery, network changes, gestures, permissions and app store guidelines.
34

What are the seven principles of testing?

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Testing shows presence of defects, exhaustive testing is impossible, test early, defects cluster, the pesticide paradox, testing is context-dependent and absence-of-errors is a fallacy.
35

What is the difference between an error, a defect and a failure?

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A human error causes a defect in the code, and when that defect is executed it produces a failure visible to users.
36

What metrics do QA teams track?

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Test execution rate, pass percentage, defect density, defect leakage, defect rejection ratio, requirement coverage and automation coverage.
37

What is UAT?

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User Acceptance Testing — end users or the client verify that the system meets business needs in a production-like environment before go-live.
38

What is test coverage and how do you measure it?

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The extent of requirements or code exercised by tests. Measure requirement coverage with a traceability matrix and code coverage with tools.
39

Give an example of equivalence partitioning.

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For a field accepting 1–100: valid class 1–100 (test 50), invalid below 1 (test −5), invalid above 100 (test 150). One value represents each class.
40

Functional vs non-functional testing?

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Functional testing checks what the system does (login, checkout). Non-functional testing checks how well it does it (performance, security, usability, compatibility).
41

Severity vs priority — with an example.

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Severity = impact on the system. Priority = urgency to fix. Logo misspelt on the homepage → low severity, high priority. Crash in a rarely used report → high severity, low priority.
42

What goes into a test plan?

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Scope (in and out), objectives, approach, environments, schedule, roles, entry/exit criteria, risks and mitigation, deliverables and tools.
43

What is regression testing, and when do you automate it?

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Re-testing existing features after a change. Automate stable, repetitive, high-value flows that run every release.
44

Write a SQL query to find duplicate records.

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SELECT email, COUNT(*) FROM users GROUP BY email HAVING COUNT(*) > 1;
45

What are severity and priority? Give examples.

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Severity is impact on the system; priority is urgency of the fix. A crash in a rare report is high severity, low priority; a spelling mistake in the logo is low severity, high priority.
46

Write test cases for a login page.

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Valid login, wrong password, empty fields, case sensitivity, max length, SQL-injection strings, password masking, 'remember me', lock-out after N attempts and the forgot-password link.
47

What is SQL and why do testers use it?

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A language to query databases. Testers use it to verify data saved by the application, prepare test data and check backend results.
48

What is a traceability matrix?

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A grid mapping requirements to test cases and defects, proving every requirement is tested.
49

A bug is not reproducible. What next?

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Re-check environment, data, browser and steps; check the logs; try the reporter's setup; add video and console logs; mark it 'cannot reproduce' only after discussing with the developer, and keep monitoring.
50

What is software testing and why is it needed?

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Evaluating software to find defects and confirm it meets requirements. It reduces risk, protects users and saves the cost of fixing bugs after release.
51

What is a test plan and what does it contain?

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A document defining scope, approach, resources, schedule, entry and exit criteria, risks and deliverables of testing.
52

What are common HTTP status codes?

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200 OK, 201 Created, 204 No Content, 400 Bad Request, 401 Unauthorized, 403 Forbidden, 404 Not Found, 500 Internal Server Error.