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Amazon Software Testing Interview Questions & Answers

Curated interview practice questions with answers. These are practice scenarios, not a verified list of past interview questions.

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01

What is performance testing and its types?

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Measuring speed and stability: load (expected users), stress (beyond limits), spike (sudden surge), endurance (long duration) and scalability testing.
02

Smoke vs sanity testing?

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Smoke testing checks that the critical features of a new build work (broad and shallow). Sanity testing checks that a specific fix or area works after a change (narrow and deep).
03

What is a test scenario for the login functionality at a high level?

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Valid login, invalid login, forgot password, locked account and session handling are the main scenarios to cover.
04

Write test cases for a login page.

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Valid login, wrong password, empty fields, case sensitivity, max length, SQL-injection strings, password masking, 'remember me', lock-out after N attempts and the forgot-password link.
05

What is CI/CD and how does testing fit?

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Code is built and tested automatically on each change; tests are quality gates that stop faulty builds from moving forward.
06

What is compatibility testing?

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Checking the application works across browsers, devices, operating systems, screen sizes and network conditions.
07

A bug is not reproducible. What next?

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Re-check environment, data, browser and steps; check the logs; try the reporter's setup; add video and console logs; mark it 'cannot reproduce' only after discussing with the developer, and keep monitoring.
08

What are the typical JIRA workflows for bugs?

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Statuses like To Do, In Progress, In Review, Ready for QA, Done and Reopened, with transitions that depend on the team's configuration.
09

How do you review test cases?

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Peer review for clarity, coverage of requirements, correct expected results, test data and traceability, then update and baseline them.
10

What is a blocker bug?

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A defect that stops testing or release of a feature because no workaround exists, so it is highest priority.
11

What is pairwise testing?

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A technique that tests all pairs of input values instead of every combination, greatly reducing test cases while catching most defects.
12

Write test cases for a signup form.

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Mandatory fields, email format, password rules, duplicate email, terms checkbox, captcha, confirmation email and field length limits.
13

Write a SQL query to find duplicate records.

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SELECT email, COUNT(*) FROM users GROUP BY email HAVING COUNT(*) > 1;
14

How do you handle a bug found late in a release cycle?

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Assess impact and risk, discuss with product and dev, decide to fix, defer with a workaround or delay release, and document the decision.
15

What is software testing and why is it needed?

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Evaluating software to find defects and confirm it meets requirements. It reduces risk, protects users and saves the cost of fixing bugs after release.
16

What is a test environment?

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The hardware, software, data and configuration where testing happens, set up to mirror production as closely as practical.
17

What is the use of SQL GROUP BY and HAVING in test validation?

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They let testers verify totals and counts per category, such as the number of orders per customer, and compare them with the UI or reports.
18

What is SQL and why do testers use it?

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A language to query databases. Testers use it to verify data saved by the application, prepare test data and check backend results.
19

What is risk-based testing?

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Prioritising tests by the likelihood and impact of failure, so critical areas get the most coverage when time is limited.
20

What are severity and priority? Give examples.

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Severity is impact on the system; priority is urgency of the fix. A crash in a rare report is high severity, low priority; a spelling mistake in the logo is low severity, high priority.
21

What are positive and negative test cases?

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Positive cases use valid inputs to confirm expected behaviour; negative cases use invalid inputs to confirm the system handles errors gracefully.
22

Write test cases for a shopping cart.

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Add, remove, update quantity, price and tax calculation, coupon codes, stock limits, cart persistence after login and checkout navigation.
23

What is the difference between a test case and a test scenario?

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A scenario is a high-level thing to test (user logs in); test cases are the detailed steps and data that verify it.
24

What metrics do QA teams track?

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Test execution rate, pass percentage, defect density, defect leakage, defect rejection ratio, requirement coverage and automation coverage.
25

What is a bug triage meeting?

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A regular review where QA, development and product assess new bugs and decide severity, priority, owner and target release.
26

What is JQL?

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JIRA Query Language, used to search issues, for example project = ABC AND status = Open AND priority = High.
27

What is defect density?

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The number of defects per size of software, for example defects per thousand lines of code or per module, used to compare quality.
28

How would you test a payment gateway?

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Success, failure and pending flows, timeouts, refunds, double-click payments, every method (UPI, cards, net banking), rounding, security (no card data stored) and reconciliation with bank reports.
29

What is accessibility testing?

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Checking that people with disabilities can use the product, using screen readers, keyboard navigation, colour contrast and WCAG guidelines.
30

What is exploratory testing?

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Learning, test design and execution at the same time, without scripted cases — time-boxed sessions with a charter (e.g. 'explore checkout with coupons'), noting bugs and ideas. Great for finding edge cases.
31

What are the levels of testing?

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Unit, integration, system and acceptance testing, moving from individual components to the complete product in front of users.
32

What is the difference between alpha and beta testing?

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Alpha is done in-house by internal teams before release; beta is done by a limited group of real users in their own environment.
33

What makes a good bug report?

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A clear title, steps to reproduce, expected vs actual result, environment/build, severity and priority, and evidence (screenshot, video, logs).
34

What is a test closure report?

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A final document summarising what was tested, defects found and open, metrics, lessons learned and the recommendation for release.
35

What do you check when testing an API in Postman?

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Status code, response body and schema, headers, response time, error messages for invalid input, authentication (401/403) and that data is saved in the database.
36

What is the V-model?

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A development model where each development phase has a matching testing phase, such as requirements with acceptance tests and design with integration tests.
37

What is error guessing?

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Using experience to guess where defects likely hide, such as empty fields, special characters or unexpected sequences, and designing tests for them.
38

What is state transition testing?

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Testing how a system moves between states based on events, for example an order going from placed to paid to shipped to delivered.
39

What is the difference between a bug and an enhancement?

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A bug is behaviour that deviates from agreed requirements; an enhancement is a new or improved capability beyond the current requirements.
40

How do you test pagination, sorting and filtering through an API?

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Send page, size, sort and filter parameters, then verify counts, order, boundaries (first, last, empty page) and invalid parameter handling.
41

What is a sprint retrospective?

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A team meeting at the end of a sprint to discuss what went well, what did not and what to improve next.
42

How do you test a REST API that is not ready yet?

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Use mocks or stubs from the API contract such as Swagger, write test cases early and validate again when the real service is available.
43

How would you test a login page for security?

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Check SQL injection, brute-force lockout, password masking, session timeout, HTTPS, cookie flags, error messages not revealing users and password reset flow.
44

How do you test a REST API with authentication?

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Check access with valid, expired and missing tokens, role-based permissions, error codes and that sensitive data is never exposed.
45

What is decision table testing?

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List conditions and actions in a table and cover every combination of conditions (rules) — ideal for business rules like loan approval: salary > X AND credit score > Y → approve.
46

Write test cases for a calculator app.

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Basic operations, division by zero, decimals, large numbers, order of operations, clear and backspace, repeated operations and memory keys.
47

What is the difference between an error, a defect and a failure?

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A human error causes a defect in the code, and when that defect is executed it produces a failure visible to users.
48

Write test cases for a search box.

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Valid keyword, partial match, no results, special characters, very long text, empty search, case sensitivity, spelling errors, suggestions and speed of results.
49

How do you reduce the number of defects slipping into production?

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Shift left with early reviews, improve test design, automate regression, use better test data, add monitoring and learn from escaped defects.
50

What is use case testing?

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Designing tests from user flows described in use cases to verify complete real-world interactions.
51

Explain SQL joins briefly.

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INNER returns matching rows, LEFT keeps all left rows, RIGHT keeps all right rows and FULL keeps all rows from both tables.
52

What is boundary value analysis?

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Testing at the edges of input ranges, such as 17, 18 and 19 for an age limit of 18, since errors cluster at boundaries.
53

Write test cases for a file upload feature.

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Allowed and disallowed formats, size limits, empty file, duplicate names, special-character names, cancel upload, slow network and multiple files.
54

What is TDD vs BDD?

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TDD writes unit tests before code to drive design; BDD describes behaviour in business language scenarios that become automated acceptance tests.
55

What is Agile testing?

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Testing that is continuous and collaborative within each sprint, with testers working alongside developers and product owners from the start.
56

How do you test an application when requirements change frequently?

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Keep tests modular, prioritise by risk, use exploratory testing, automate stable parts and keep close contact with product owners.
57

What is the difference between a story, epic, task and bug in JIRA?

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An epic is a large body of work; stories are user-facing slices of it; tasks are technical work items; bugs are defects.
58

What is a hotfix?

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An urgent patch released outside the normal schedule to fix a critical production defect, followed by regression testing and merge back to the main branch.
59

Explain the bug life cycle.

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New → Assigned → Open → Fixed → Retest → Verified → Closed, with Reopened, Rejected, Deferred and Duplicate as side paths.
60

What is a traceability matrix?

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A grid mapping requirements to test cases and defects, proving every requirement is tested.
61

What is test coverage and how do you measure it?

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The extent of requirements or code exercised by tests. Measure requirement coverage with a traceability matrix and code coverage with tools.
62

Write test cases for a lift (elevator).

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Moves to the chosen floor, doors open and close, door sensor stops closing on obstruction, overload alarm, emergency button, behaviour in a power cut, max capacity and the floor display.
63

Verification vs validation?

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Verification: are we building the product right? (reviews, walkthroughs — no code run). Validation: are we building the right product? (actual testing against user needs).
64

What are common HTTP status codes?

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200 OK, 201 Created, 204 No Content, 400 Bad Request, 401 Unauthorized, 403 Forbidden, 404 Not Found, 500 Internal Server Error.
65

SQL: find duplicate emails.

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SELECT email, COUNT(*) FROM users GROUP BY email HAVING COUNT(*) > 1;
66

Release is tomorrow and you can't test everything. What now?

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Risk-based testing: cover critical user flows, recent changes and high-defect areas first. Clearly communicate the untested risks and get stakeholder sign-off.
67

Write test cases for an ATM withdrawal.

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Valid card and PIN, wrong PIN, three failed attempts, amount above balance, amount above daily limit, invalid denomination, machine out of cash, network failure and receipt printing.
68

What is the difference between smoke testing in CI and full regression?

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Smoke tests run on every build for quick feedback; full regression runs less often, such as nightly or before release.
69

What is usability testing?

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Evaluating how easy and pleasant a product is to use by observing real users complete tasks and noting confusion.
70

What is localisation and internationalisation testing?

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Internationalisation tests that the product can support many languages and formats; localisation tests that a specific locale is correct for text, currency, date and layout.
71

What is defect leakage?

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Defects found after release that testing should have caught; leakage % = defects in production / total defects x 100.
72

What is API testing and why is it important?

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Testing services directly without the UI, checking status codes, responses, security and performance. It finds issues early and is faster than UI tests.
73

What is the difference between static and dynamic testing?

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Static testing reviews documents and code without executing; dynamic testing executes the software to observe behaviour.
74

What is the testing pyramid?

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A model with many fast unit tests at the base, fewer API or integration tests in the middle and a small number of UI tests at the top.
75

Severity vs priority — with an example.

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Severity = impact on the system. Priority = urgency to fix. Logo misspelt on the homepage → low severity, high priority. Crash in a rarely used report → high severity, low priority.