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Intuit Software Testing Interview Questions & Answers

Curated interview practice questions with answers. These are practice scenarios, not a verified list of past interview questions.

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01

What are the levels of testing?

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Unit, integration, system and acceptance testing, moving from individual components to the complete product in front of users.
02

What are positive and negative test cases?

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Positive cases use valid inputs to confirm expected behaviour; negative cases use invalid inputs to confirm the system handles errors gracefully.
03

What is a bug triage meeting?

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A regular review where QA, development and product assess new bugs and decide severity, priority, owner and target release.
04

How do you handle a bug found late in a release cycle?

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Assess impact and risk, discuss with product and dev, decide to fix, defer with a workaround or delay release, and document the decision.
05

Write a SQL query to find duplicate records.

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SELECT email, COUNT(*) FROM users GROUP BY email HAVING COUNT(*) > 1;
06

What is a test closure report?

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A final document summarising what was tested, defects found and open, metrics, lessons learned and the recommendation for release.
07

What is defect leakage?

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Defects found after release that testing should have caught; leakage % = defects in production / total defects x 100.
08

Write test cases for a shopping cart.

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Add, remove, update quantity, price and tax calculation, coupon codes, stock limits, cart persistence after login and checkout navigation.
09

What is configuration testing?

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Verifying the application works across different hardware, software and settings combinations.
10

What is a test case and its components?

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A set of steps with inputs and expected results. Components: ID, title, preconditions, steps, test data, expected result, actual result and status.
11

What is the difference between an error, a defect and a failure?

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A human error causes a defect in the code, and when that defect is executed it produces a failure visible to users.
12

What is SQL and why do testers use it?

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A language to query databases. Testers use it to verify data saved by the application, prepare test data and check backend results.
13

How do you test an application when requirements change frequently?

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Keep tests modular, prioritise by risk, use exploratory testing, automate stable parts and keep close contact with product owners.
14

What is defect clustering?

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The observation that a small number of modules contain most defects, so testing should focus on those areas.
15

What is a test environment?

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The hardware, software, data and configuration where testing happens, set up to mirror production as closely as practical.
16

What is root cause analysis for defects?

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Finding why a defect was introduced, such as unclear requirements or missed reviews, to prevent similar defects in future.
17

What is the difference between DELETE and TRUNCATE?

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DELETE removes selected rows and can be rolled back; TRUNCATE quickly removes all rows and resets the table.
18

How would you test a payment gateway?

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Success, failure and pending flows, timeouts, refunds, double-click payments, every method (UPI, cards, net banking), rounding, security (no card data stored) and reconciliation with bank reports.
19

What is exploratory testing?

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Learning, test design and execution at the same time, without scripted cases — time-boxed sessions with a charter (e.g. 'explore checkout with coupons'), noting bugs and ideas. Great for finding edge cases.
20

How do you test a REST API that is not ready yet?

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Use mocks or stubs from the API contract such as Swagger, write test cases early and validate again when the real service is available.
21

What is CI/CD and how does testing fit?

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Code is built and tested automatically on each change; tests are quality gates that stop faulty builds from moving forward.
22

What is the use of SQL GROUP BY and HAVING in test validation?

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They let testers verify totals and counts per category, such as the number of orders per customer, and compare them with the UI or reports.
23

Smoke vs sanity testing?

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Smoke testing checks that the critical features of a new build work (broad and shallow). Sanity testing checks that a specific fix or area works after a change (narrow and deep).
24

What is a test plan and what does it contain?

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A document defining scope, approach, resources, schedule, entry and exit criteria, risks and deliverables of testing.
25

Give an example of equivalence partitioning.

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For a field accepting 1–100: valid class 1–100 (test 50), invalid below 1 (test −5), invalid above 100 (test 150). One value represents each class.
26

Functional vs non-functional testing?

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Functional testing checks what the system does (login, checkout). Non-functional testing checks how well it does it (performance, security, usability, compatibility).
27

What are common HTTP status codes?

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200 OK, 201 Created, 204 No Content, 400 Bad Request, 401 Unauthorized, 403 Forbidden, 404 Not Found, 500 Internal Server Error.
28

What is the difference between static and dynamic testing?

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Static testing reviews documents and code without executing; dynamic testing executes the software to observe behaviour.
29

Write test cases for a search box.

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Valid keyword, partial match, no results, special characters, very long text, empty search, case sensitivity, spelling errors, suggestions and speed of results.
30

What is a sprint retrospective?

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A team meeting at the end of a sprint to discuss what went well, what did not and what to improve next.
31

How would you test a login page for security?

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Check SQL injection, brute-force lockout, password masking, session timeout, HTTPS, cookie flags, error messages not revealing users and password reset flow.
32

Production has a critical bug. What are your steps?

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Reproduce and assess impact, inform stakeholders, help developers fix and verify in staging, run regression and check monitoring after the hotfix, then do a post-mortem.
33

What do you check when testing an API in Postman?

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Status code, response body and schema, headers, response time, error messages for invalid input, authentication (401/403) and that data is saved in the database.
34

Write test cases for an ATM withdrawal.

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Valid card and PIN, wrong PIN, three failed attempts, amount above balance, amount above daily limit, invalid denomination, machine out of cash, network failure and receipt printing.
35

What is test coverage and how do you measure it?

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The extent of requirements or code exercised by tests. Measure requirement coverage with a traceability matrix and code coverage with tools.
36

What are the boundary values for an age field that accepts 18–60?

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Test 17, 18, 19, 59, 60 and 61.
37

Release is tomorrow and you can't test everything. What now?

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Risk-based testing: cover critical user flows, recent changes and high-defect areas first. Clearly communicate the untested risks and get stakeholder sign-off.
38

What is risk-based testing?

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Prioritising tests by the likelihood and impact of failure, so critical areas get the most coverage when time is limited.
39

How do you test an application with no documentation?

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Talk to developers and users, explore the product, review similar systems, create notes and mind maps, confirm assumptions and write test cases as you learn.
40

Write SQL to verify an order was saved correctly.

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SELECT status, amount FROM orders WHERE order_id = 'ORD123'; -- compare with the UI, then check the matching rows in order_items
41

Write test cases for a calculator app.

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Basic operations, division by zero, decimals, large numbers, order of operations, clear and backspace, repeated operations and memory keys.
42

What are entry and exit criteria?

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Entry criteria are conditions that must be met to start testing (build ready, environment set); exit criteria define when testing can stop (pass rate, no critical defects).
43

What is a blocker bug?

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A defect that stops testing or release of a feature because no workaround exists, so it is highest priority.
44

How do you test an API using Postman?

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Create a request with method, URL, headers and body, send it, check status and body, add test scripts and save it in a collection.
45

What are severity and priority? Give examples.

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Severity is impact on the system; priority is urgency of the fix. A crash in a rare report is high severity, low priority; a spelling mistake in the logo is low severity, high priority.
46

How do you decide the priority of test cases?

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By business criticality, usage frequency, defect history, risk and dependencies, running high-priority cases first.
47

Verification vs validation?

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Verification: are we building the product right? (reviews, walkthroughs — no code run). Validation: are we building the right product? (actual testing against user needs).
48

What are the typical JIRA workflows for bugs?

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Statuses like To Do, In Progress, In Review, Ready for QA, Done and Reopened, with transitions that depend on the team's configuration.
49

What is SDLC and STLC?

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SDLC is the full software development life cycle; STLC is the testing life cycle: requirement analysis, test planning, test design, environment setup, execution and closure.
50

The developer says "it's not a bug". What do you do?

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Re-check the requirement, reproduce with clear steps and evidence (screenshots, logs), discuss with the BA/PO and record the final decision.
51

What are the characteristics of a good test case?

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Clear, concise, independent, repeatable, traceable to a requirement, with precise expected results and tested data.
52

What is TDD vs BDD?

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TDD writes unit tests before code to drive design; BDD describes behaviour in business language scenarios that become automated acceptance tests.
53

How do you review test cases?

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Peer review for clarity, coverage of requirements, correct expected results, test data and traceability, then update and baseline them.
54

What is compatibility testing?

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Checking the application works across browsers, devices, operating systems, screen sizes and network conditions.
55

What is accessibility testing?

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Checking that people with disabilities can use the product, using screen readers, keyboard navigation, colour contrast and WCAG guidelines.
56

SQL: find duplicate emails.

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SELECT email, COUNT(*) FROM users GROUP BY email HAVING COUNT(*) > 1;
57

What is the difference between a test case and a test scenario?

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A scenario is a high-level thing to test (user logs in); test cases are the detailed steps and data that verify it.
58

What is the testing pyramid?

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A model with many fast unit tests at the base, fewer API or integration tests in the middle and a small number of UI tests at the top.
59

Explain the bug life cycle.

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New → Assigned → Open → Fixed → Retest → Verified → Closed, with Reopened, Rejected, Deferred and Duplicate as side paths.