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Microsoft Software Testing Interview Questions & Answers

Curated interview practice questions with answers. These are practice scenarios, not a verified list of past interview questions.

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01

What is defect clustering?

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The observation that a small number of modules contain most defects, so testing should focus on those areas.
02

What is the definition of done?

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A shared checklist for when a story is complete, usually including code review, tests passing, no open critical bugs and documentation updated.
03

What is SQL and why do testers use it?

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A language to query databases. Testers use it to verify data saved by the application, prepare test data and check backend results.
04

How do you use JIRA in testing?

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Log and track bugs, link them to stories, build dashboards and filters with JQL, manage sprints and generate reports.
05

Give an example of equivalence partitioning.

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For a field accepting 1–100: valid class 1–100 (test 50), invalid below 1 (test −5), invalid above 100 (test 150). One value represents each class.
06

What is test coverage and how do you measure it?

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The extent of requirements or code exercised by tests. Measure requirement coverage with a traceability matrix and code coverage with tools.
07

What are the typical JIRA workflows for bugs?

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Statuses like To Do, In Progress, In Review, Ready for QA, Done and Reopened, with transitions that depend on the team's configuration.
08

What is exploratory testing?

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Learning, test design and execution at the same time, without scripted cases — time-boxed sessions with a charter (e.g. 'explore checkout with coupons'), noting bugs and ideas. Great for finding edge cases.
09

Verification vs validation?

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Verification: are we building the product right? (reviews, walkthroughs — no code run). Validation: are we building the right product? (actual testing against user needs).
10

What is a test environment?

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The hardware, software, data and configuration where testing happens, set up to mirror production as closely as practical.
11

What is localisation and internationalisation testing?

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Internationalisation tests that the product can support many languages and formats; localisation tests that a specific locale is correct for text, currency, date and layout.
12

Functional vs non-functional testing?

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Functional testing checks what the system does (login, checkout). Non-functional testing checks how well it does it (performance, security, usability, compatibility).
13

What is usability testing?

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Evaluating how easy and pleasant a product is to use by observing real users complete tasks and noting confusion.
14

Explain SQL joins briefly.

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INNER returns matching rows, LEFT keeps all left rows, RIGHT keeps all right rows and FULL keeps all rows from both tables.
15

What is defect density?

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The number of defects per size of software, for example defects per thousand lines of code or per module, used to compare quality.
16

Write test cases for an online money transfer.

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Valid transfer, insufficient balance, daily limit, wrong beneficiary, OTP failure, network drop mid-transaction, duplicate click and statement update.
17

How do you test database integrity using SQL?

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Verify inserted, updated and deleted rows match UI actions, check constraints, duplicates, NULLs and totals with COUNT and SUM queries.
18

What are common HTTP status codes?

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200 OK, 201 Created, 204 No Content, 400 Bad Request, 401 Unauthorized, 403 Forbidden, 404 Not Found, 500 Internal Server Error.
19

What is compatibility testing?

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Checking the application works across browsers, devices, operating systems, screen sizes and network conditions.
20

What are the characteristics of a good test case?

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Clear, concise, independent, repeatable, traceable to a requirement, with precise expected results and tested data.
21

How do you test an application with no documentation?

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Talk to developers and users, explore the product, review similar systems, create notes and mind maps, confirm assumptions and write test cases as you learn.
22

What do you check when testing an API in Postman?

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Status code, response body and schema, headers, response time, error messages for invalid input, authentication (401/403) and that data is saved in the database.
23

What is decision table testing?

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List conditions and actions in a table and cover every combination of conditions (rules) — ideal for business rules like loan approval: salary > X AND credit score > Y → approve.
24

What goes into a test plan?

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Scope (in and out), objectives, approach, environments, schedule, roles, entry/exit criteria, risks and mitigation, deliverables and tools.
25

Scrum ceremonies and the tester's role?

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Sprint planning (estimate test effort), daily stand-up (status and blockers), sprint review (demo) and retrospective (improve). Testers clarify acceptance criteria early and test within the sprint.
26

What is the testing pyramid?

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A model with many fast unit tests at the base, fewer API or integration tests in the middle and a small number of UI tests at the top.
27

Production has a critical bug. What are your steps?

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Reproduce and assess impact, inform stakeholders, help developers fix and verify in staging, run regression and check monitoring after the hotfix, then do a post-mortem.
28

How do you test an application when requirements change frequently?

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Keep tests modular, prioritise by risk, use exploratory testing, automate stable parts and keep close contact with product owners.
29

What is state transition testing?

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Testing how a system moves between states based on events, for example an order going from placed to paid to shipped to delivered.
30

How would you test a payment gateway?

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Success, failure and pending flows, timeouts, refunds, double-click payments, every method (UPI, cards, net banking), rounding, security (no card data stored) and reconciliation with bank reports.
31

What is a REST API?

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An API style using HTTP methods on resources identified by URLs, usually exchanging JSON and staying stateless.
32

What is performance testing and its types?

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Measuring speed and stability: load (expected users), stress (beyond limits), spike (sudden surge), endurance (long duration) and scalability testing.
33

What is the difference between a bug and an enhancement?

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A bug is behaviour that deviates from agreed requirements; an enhancement is a new or improved capability beyond the current requirements.
34

What is mobile app testing and what extra checks does it need?

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Test on real devices and OS versions, interrupts such as calls, battery, network changes, gestures, permissions and app store guidelines.
35

What are the levels of testing?

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Unit, integration, system and acceptance testing, moving from individual components to the complete product in front of users.
36

What is UAT?

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User Acceptance Testing — end users or the client verify that the system meets business needs in a production-like environment before go-live.
37

What are SQL constraints?

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Rules such as NOT NULL, UNIQUE, PRIMARY KEY, FOREIGN KEY and CHECK that keep data valid and consistent.
38

What is risk-based testing?

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Prioritising tests by the likelihood and impact of failure, so critical areas get the most coverage when time is limited.
39

A bug is not reproducible. What next?

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Re-check environment, data, browser and steps; check the logs; try the reporter's setup; add video and console logs; mark it 'cannot reproduce' only after discussing with the developer, and keep monitoring.
40

What is root cause analysis for defects?

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Finding why a defect was introduced, such as unclear requirements or missed reviews, to prevent similar defects in future.
41

How do you decide the priority of test cases?

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By business criticality, usage frequency, defect history, risk and dependencies, running high-priority cases first.
42

What are entry and exit criteria?

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Entry criteria are conditions that must be met to start testing (build ready, environment set); exit criteria define when testing can stop (pass rate, no critical defects).
43

What is a test scenario for the login functionality at a high level?

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Valid login, invalid login, forgot password, locked account and session handling are the main scenarios to cover.
44

What is error guessing?

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Using experience to guess where defects likely hide, such as empty fields, special characters or unexpected sequences, and designing tests for them.
45

What is a test plan and what does it contain?

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A document defining scope, approach, resources, schedule, entry and exit criteria, risks and deliverables of testing.
46

What is a hotfix?

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An urgent patch released outside the normal schedule to fix a critical production defect, followed by regression testing and merge back to the main branch.
47

What is the V-model?

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A development model where each development phase has a matching testing phase, such as requirements with acceptance tests and design with integration tests.
48

What is defect leakage?

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Defects found after release that testing should have caught; leakage % = defects in production / total defects x 100.
49

What is a sprint retrospective?

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A team meeting at the end of a sprint to discuss what went well, what did not and what to improve next.
50

What are severity and priority? Give examples.

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Severity is impact on the system; priority is urgency of the fix. A crash in a rare report is high severity, low priority; a spelling mistake in the logo is low severity, high priority.
51

How do you test an API using Postman?

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Create a request with method, URL, headers and body, send it, check status and body, add test scripts and save it in a collection.
52

Difference between black box, white box and grey box testing?

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Black box tests behaviour without code knowledge; white box tests internal logic and paths; grey box uses partial knowledge of the internals.
53

Severity vs priority — with an example.

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Severity = impact on the system. Priority = urgency to fix. Logo misspelt on the homepage → low severity, high priority. Crash in a rarely used report → high severity, low priority.
54

What is a bug triage meeting?

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A regular review where QA, development and product assess new bugs and decide severity, priority, owner and target release.
55

What is the difference between GET and POST?

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GET retrieves data and has parameters in the URL; POST sends data in the body to create or process something.
56

What is API testing and why is it important?

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Testing services directly without the UI, checking status codes, responses, security and performance. It finds issues early and is faster than UI tests.
57

What makes a good bug report?

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A clear title, steps to reproduce, expected vs actual result, environment/build, severity and priority, and evidence (screenshot, video, logs).
58

How do you test pagination, sorting and filtering through an API?

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Send page, size, sort and filter parameters, then verify counts, order, boundaries (first, last, empty page) and invalid parameter handling.
59

What is the difference between alpha and beta testing?

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Alpha is done in-house by internal teams before release; beta is done by a limited group of real users in their own environment.
60

What is the difference between a story, epic, task and bug in JIRA?

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An epic is a large body of work; stories are user-facing slices of it; tasks are technical work items; bugs are defects.
61

Write test cases for a calculator app.

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Basic operations, division by zero, decimals, large numbers, order of operations, clear and backspace, repeated operations and memory keys.
62

The developer says "it's not a bug". What do you do?

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Re-check the requirement, reproduce with clear steps and evidence (screenshots, logs), discuss with the BA/PO and record the final decision.
63

What are the seven principles of testing?

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Testing shows presence of defects, exhaustive testing is impossible, test early, defects cluster, the pesticide paradox, testing is context-dependent and absence-of-errors is a fallacy.
64

What is a sprint planning meeting and what does QA contribute?

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The team selects stories for the sprint. QA helps estimate testing effort, clarifies acceptance criteria and flags dependencies and risks.
65

Release is tomorrow and you can't test everything. What now?

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Risk-based testing: cover critical user flows, recent changes and high-defect areas first. Clearly communicate the untested risks and get stakeholder sign-off.
66

How do you test a REST API with authentication?

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Check access with valid, expired and missing tokens, role-based permissions, error codes and that sensitive data is never exposed.
67

What is a traceability matrix?

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A grid mapping requirements to test cases and defects, proving every requirement is tested.
68

How do you estimate testing effort?

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Break the work into modules and test cases, use past velocity or three-point estimation (optimistic, likely, pessimistic), add time for test data, environment issues, retesting and regression, and keep a risk buffer.
69

What is the difference between smoke testing in CI and full regression?

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Smoke tests run on every build for quick feedback; full regression runs less often, such as nightly or before release.
70

How do you write a good bug title?

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State the problem, location and condition briefly, for example 'Checkout button disabled after applying a coupon on the cart page'.
71

What is TDD vs BDD?

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TDD writes unit tests before code to drive design; BDD describes behaviour in business language scenarios that become automated acceptance tests.
72

What is configuration testing?

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Verifying the application works across different hardware, software and settings combinations.
73

How do you review test cases?

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Peer review for clarity, coverage of requirements, correct expected results, test data and traceability, then update and baseline them.