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HSBC Software Testing Interview Questions & Answers

Curated interview practice questions with answers. These are practice scenarios, not a verified list of past interview questions.

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01

What is SDLC and STLC?

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SDLC is the full software development life cycle; STLC is the testing life cycle: requirement analysis, test planning, test design, environment setup, execution and closure.
02

What are the boundary values for an age field that accepts 18–60?

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Test 17, 18, 19, 59, 60 and 61.
03

Production has a critical bug. What are your steps?

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Reproduce and assess impact, inform stakeholders, help developers fix and verify in staging, run regression and check monitoring after the hotfix, then do a post-mortem.
04

What is boundary value analysis?

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Testing at the edges of input ranges, such as 17, 18 and 19 for an age limit of 18, since errors cluster at boundaries.
05

What is usability testing?

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Evaluating how easy and pleasant a product is to use by observing real users complete tasks and noting confusion.
06

What is the V-model?

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A development model where each development phase has a matching testing phase, such as requirements with acceptance tests and design with integration tests.
07

What is the difference between a story, epic, task and bug in JIRA?

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An epic is a large body of work; stories are user-facing slices of it; tasks are technical work items; bugs are defects.
08

How do you review test cases?

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Peer review for clarity, coverage of requirements, correct expected results, test data and traceability, then update and baseline them.
09

How do you test a REST API that is not ready yet?

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Use mocks or stubs from the API contract such as Swagger, write test cases early and validate again when the real service is available.
10

What is the difference between alpha and beta testing?

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Alpha is done in-house by internal teams before release; beta is done by a limited group of real users in their own environment.
11

What makes a good bug report?

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A clear title, steps to reproduce, expected vs actual result, environment/build, severity and priority, and evidence (screenshot, video, logs).
12

What is a blocker bug?

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A defect that stops testing or release of a feature because no workaround exists, so it is highest priority.
13

What is a test case and its components?

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A set of steps with inputs and expected results. Components: ID, title, preconditions, steps, test data, expected result, actual result and status.
14

What is localisation and internationalisation testing?

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Internationalisation tests that the product can support many languages and formats; localisation tests that a specific locale is correct for text, currency, date and layout.
15

What are positive and negative test cases?

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Positive cases use valid inputs to confirm expected behaviour; negative cases use invalid inputs to confirm the system handles errors gracefully.
16

Scrum ceremonies and the tester's role?

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Sprint planning (estimate test effort), daily stand-up (status and blockers), sprint review (demo) and retrospective (improve). Testers clarify acceptance criteria early and test within the sprint.
17

Release is tomorrow and you can't test everything. What now?

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Risk-based testing: cover critical user flows, recent changes and high-defect areas first. Clearly communicate the untested risks and get stakeholder sign-off.
18

What are common HTTP status codes?

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200 OK, 201 Created, 204 No Content, 400 Bad Request, 401 Unauthorized, 403 Forbidden, 404 Not Found, 500 Internal Server Error.
19

What is the difference between static and dynamic testing?

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Static testing reviews documents and code without executing; dynamic testing executes the software to observe behaviour.
20

How do you test database integrity using SQL?

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Verify inserted, updated and deleted rows match UI actions, check constraints, duplicates, NULLs and totals with COUNT and SUM queries.
21

What is the difference between a bug and an enhancement?

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A bug is behaviour that deviates from agreed requirements; an enhancement is a new or improved capability beyond the current requirements.
22

What is the testing pyramid?

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A model with many fast unit tests at the base, fewer API or integration tests in the middle and a small number of UI tests at the top.
23

How do you use JIRA in testing?

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Log and track bugs, link them to stories, build dashboards and filters with JQL, manage sprints and generate reports.
24

What is state transition testing?

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Testing how a system moves between states based on events, for example an order going from placed to paid to shipped to delivered.
25

What is configuration testing?

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Verifying the application works across different hardware, software and settings combinations.
26

What is a REST API?

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An API style using HTTP methods on resources identified by URLs, usually exchanging JSON and staying stateless.
27

What is the difference between smoke testing in CI and full regression?

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Smoke tests run on every build for quick feedback; full regression runs less often, such as nightly or before release.
28

What is regression testing, and when do you automate it?

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Re-testing existing features after a change. Automate stable, repetitive, high-value flows that run every release.
29

What is the difference between a test case and a test scenario?

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A scenario is a high-level thing to test (user logs in); test cases are the detailed steps and data that verify it.
30

Write a SQL query to find duplicate records.

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SELECT email, COUNT(*) FROM users GROUP BY email HAVING COUNT(*) > 1;
31

How would you test a payment gateway?

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Success, failure and pending flows, timeouts, refunds, double-click payments, every method (UPI, cards, net banking), rounding, security (no card data stored) and reconciliation with bank reports.
32

Write test cases for a file upload feature.

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Allowed and disallowed formats, size limits, empty file, duplicate names, special-character names, cancel upload, slow network and multiple files.
33

What is decision table testing?

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List conditions and actions in a table and cover every combination of conditions (rules) — ideal for business rules like loan approval: salary > X AND credit score > Y → approve.
34

What is the definition of done?

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A shared checklist for when a story is complete, usually including code review, tests passing, no open critical bugs and documentation updated.
35

Smoke vs sanity testing?

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Smoke testing checks that the critical features of a new build work (broad and shallow). Sanity testing checks that a specific fix or area works after a change (narrow and deep).
36

Verification vs validation?

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Verification: are we building the product right? (reviews, walkthroughs — no code run). Validation: are we building the right product? (actual testing against user needs).
37

How would you test a login page for security?

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Check SQL injection, brute-force lockout, password masking, session timeout, HTTPS, cookie flags, error messages not revealing users and password reset flow.
38

How do you test pagination, sorting and filtering through an API?

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Send page, size, sort and filter parameters, then verify counts, order, boundaries (first, last, empty page) and invalid parameter handling.
39

What is UAT?

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User Acceptance Testing — end users or the client verify that the system meets business needs in a production-like environment before go-live.
40

What is CI/CD and how does testing fit?

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Code is built and tested automatically on each change; tests are quality gates that stop faulty builds from moving forward.
41

What is Agile testing?

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Testing that is continuous and collaborative within each sprint, with testers working alongside developers and product owners from the start.
42

Write test cases for a signup form.

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Mandatory fields, email format, password rules, duplicate email, terms checkbox, captcha, confirmation email and field length limits.
43

What are the typical JIRA workflows for bugs?

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Statuses like To Do, In Progress, In Review, Ready for QA, Done and Reopened, with transitions that depend on the team's configuration.
44

Difference between black box, white box and grey box testing?

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Black box tests behaviour without code knowledge; white box tests internal logic and paths; grey box uses partial knowledge of the internals.
45

How do you reduce the number of defects slipping into production?

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Shift left with early reviews, improve test design, automate regression, use better test data, add monitoring and learn from escaped defects.
46

What is a sprint retrospective?

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A team meeting at the end of a sprint to discuss what went well, what did not and what to improve next.
47

What metrics do QA teams track?

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Test execution rate, pass percentage, defect density, defect leakage, defect rejection ratio, requirement coverage and automation coverage.
48

What is the difference between GET and POST?

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GET retrieves data and has parameters in the URL; POST sends data in the body to create or process something.
49

What is the use of SQL GROUP BY and HAVING in test validation?

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They let testers verify totals and counts per category, such as the number of orders per customer, and compare them with the UI or reports.
50

Severity vs priority — with an example.

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Severity = impact on the system. Priority = urgency to fix. Logo misspelt on the homepage → low severity, high priority. Crash in a rarely used report → high severity, low priority.
51

What is compatibility testing?

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Checking the application works across browsers, devices, operating systems, screen sizes and network conditions.
52

What is a sprint planning meeting and what does QA contribute?

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The team selects stories for the sprint. QA helps estimate testing effort, clarifies acceptance criteria and flags dependencies and risks.
53

What is the difference between DELETE and TRUNCATE?

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DELETE removes selected rows and can be rolled back; TRUNCATE quickly removes all rows and resets the table.
54

What is a test closure report?

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A final document summarising what was tested, defects found and open, metrics, lessons learned and the recommendation for release.
55

Write test cases for a search box.

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Valid keyword, partial match, no results, special characters, very long text, empty search, case sensitivity, spelling errors, suggestions and speed of results.
56

What is JQL?

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JIRA Query Language, used to search issues, for example project = ABC AND status = Open AND priority = High.
57

What are test data and how do you prepare them?

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The inputs used in tests. Prepare using valid, invalid and boundary values from production-like but masked data, spreadsheets or generators.