Bug Tracking and Reporting

What is Bug Tracking?

Bug tracking is the process of logging, managing, and monitoring defects throughout their lifecycle using a bug tracking tool (e.g., Jira, Bugzilla, Azure DevOps).

Key Elements of a Good Bug Report

• Title: A clear, concise summary of the issue.
• Steps to Reproduce: Precise steps that reliably trigger the defect.
• Expected vs Actual Result: What should have happened versus what actually happened.
• Environment: The browser, OS, device, or build version where the defect occurred.
• Severity and Priority: The technical impact and business urgency of the defect.
• Attachments: Screenshots, logs, or videos that help illustrate the issue.

Why Bug Tracking Matters

A well-maintained bug tracking process ensures defects are visible, prioritised correctly, and not lost, giving the whole team a clear, shared view of product quality at any point in time.