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JIRA Tool

The Workflow Viewer

What is the Workflow Viewer?

The Workflow Viewer is a visual diagram, available from an issue's detail view or the project's workflow settings, that shows all statuses and the transitions connecting them.

How Testers Use It

  • Understanding which transitions are available from the issue's current status.
  • Seeing the full lifecycle a bug will follow, from creation to closure.
  • Spotting whether a "Reopen" transition exists for issues that fail verification.

Why It Matters

Visualizing the workflow helps new team members quickly understand the process without needing to memorize every status and rule.

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